Director of Food and Beverage - Courtyard by Marriott - Oxford

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Careers at Commonwealth Lodging

Who we are:

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!

You'll love working for us because:

The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty

What you can expect from us:

Access to your money before payday!

Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more!

How you will make an impact/Key responsibilities:

POSITION OVERVIEW

The Director of Food and Beverage will direct and organize the total operations of the food and beverage division to include quality preparation, prompt and courteous service, efficient administration, and profitability in all outlets

What you need to succeed/Core competencies:

QUALIFICATIONS, EDUCATION & EXPERIENCE:

• 2 years of experience as a Director of Food & Beverage at a property with multiple outlets
• Experience implementing SOPs and standards around service and quality of food
• Understanding of revenues and financials, including P&L
• Proven ability to develop leaders and motivate a team
• Flexibility with respect to working days, early mornings, evenings, weekends, and holidays
• Ability to stand, sit, walk, bend, lift and squat for extended periods of time

• Associate or bachelor's degree in Hotel & Restaurant Management, Business Administration, Finance or related major preferred or the equivalent work experience.
• Minimum of 2 years in a supervisory capacity within a hotel environment.
• Must have good interpersonal skills with the ability to communicate effectively both verbally and in writing. Must be able to clearly articulate ideas to a diverse audience to include Guests, Associates, Management & Vendors.
• Must be able to work a flexible schedule to meet hotel needs that include nights, weekends & holidays and be on-call as needed as the hotel operates 24 hours per day, non-stop year long.
• Must be computer literate and possess a solid command of all Microsoft Office applications & brand systems.
• Energetic, self-motivated leader with strong work ethic required.
• Maintain an open-door policy.
• Previous training in liquor, wine and food service.

Responsibilities:

• Plan, direct and organize the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service, and marketing to maximize profits through outstanding customer service
• Coordinate efforts of the food and beverage departments to coincide with volumes in business generated by the Catering/Sales and Rooms Division, ensuring correct staffing levels for maximum profitability without sacrificing prompt and courteous service
• Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved
• Ensure proper staffing procedures to ensure the highest possible payroll productivity at the lowest possible costs in keeping with the standards of the management company
• Develop, institute, and coordinate promotional and operational efforts to maximize achievement of sales
• Handle or assist with any guest-related complaints, as well as coordinate the follow-up on those complaints
• Establish, direct and review liquor procedures to ensure adequate security and accountability, presentation, and service performance
• Interview, train, supervise, counsel, schedule and evaluate staff
• Assist in handling emergencies to protect our guest and associates, and preserve the building and its systems during the emergency
• Abide by Commonwealth Lodging policies and procedures, including Brand and Hotel policies and procedures
• Other duties as assigned
• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

Work environment: Work environment -- Sales office, banquet rooms, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.