Director of HR Data Strategy and Analytics - ZS

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. 

Our most valuable asset is our people.  

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and 

make us unique.We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.  

HR Data Strategy and Analytics Director

What you'll do:

• Build and manage the HR operational infrastructure focusing on scalable, centralized, and decentralized support models to enhance agility and efficiency.
• Partner with HR leaders and COEs to continuously refine existing HR processes and systems to pinpoint standardization and automation opportunities, tailoring solutions to accommodate local regulations and specificities.
• Lead the HR Operations team and cultivate an environment of innovation, continuous improvement, and collaborative effort. Develop escalation paths for resolving HR Ops service delivery issues and create metrics-based tools to assess and elevate the performance and value of HR services.
• Oversee the maintenance of ZS’ HR data foundations and architecture. Monitor the HR Ops “Health” Dashboards and provide timely and accurate data on quality of HR processes and systems; identify and resolve issues before they impact the business.
• Provide strategic thought leadership and guidance to strengthen and standardize our HR analytics capabilities. Lead data-driven initiatives to enhance employee experience and performance metrics.
• Lead HR Knowledge Management to ensure that global processes, SOPs, guidelines, and policies are documented, ensuring they are structured in a way that optimizes and enables AI-driven enhancements and integrations.
• Manage global HR vendor management, elevating the performance of vendors, ensuring we remain within budget, and our processes are compliant.
• Partner with Digital and IT teams to evaluate and upgrade the HR technology infrastructure, ensuring it meets the evolving needs of the global organization. Utilize HR metrics and analytics to gauge the success of new technology deployments or enhancements and prioritize action plans following technology “health checks”.
• Partner with Legal during new country expansions to embed appropriate processes and policies and stay abreast of legislative changes to ensure ongoing compliance. Lead our HR Compliance Program to minimize risk and ensure accurate and timely submission of required reports to government agencies.

What you'll bring:

• Bachelor's degree in Human Resources, Business Administration, Information Technology, or related field; Master's degree or MBA preferred.
• A minimum of 15 years of progressive experience in HR operations or HR technology, with a focus on strategic planning and global process optimization.
• A minimum of 8 years' experience in designing and implementing HR technology solutions in a global organization.
• Experience with transforming legacy regional HR processes into global solutions and identifying/implementing innovative HR digital solutions. Experience in SAP SuccessFactors suite of products is crucial.
• Strong focus on designing and implementing on demand HR Service Delivery model that supports diverse and dispersed employee base.
• Prior successful experience working in a high growth professional services environment.
• Strong project and change management experience, with a proven track record of effectively implementing large-scale organizational changes.
• Exceptional team-building skills, with the ability to balance tactical and strategic responsibilities.
• Strong business and financial acumen, excellent communication skills, and the capability to influence and collaborate across all levels.
• Availability to travel domestically and internationally (especially India) as needed to meet strategic goals and support team functions.
  
  
  

Perks & Benefits: 

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.  

We are committed to giving our employees a flexible and connected way of working.  A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. 

Considering applying? 

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. 

To Complete Your Application: 

Candidates must possess work authorization for their intended country of employment. 

An on-line application, including a full set of transcripts (official or unofficial), is required 

to be considered. 

NO AGENCY CALLS, PLEASE. 

Find Out More At: 

www.zs.com