Director of Home Care - Rochester - English Rose

For more than 25 years, English Rose has been helping seniors continue to live independently by providing high professional and highly compassionate care.  We support clients in the comfort of their own home or in one of our beautiful single-family homes nestled into some of the Twin Cities most picturesque neighborhoods.

With 100 caregivers and 20 support and leadership staff members, we seek to expand into Rochester and the surrounding area by offering In Home Care services including:
 

• Companion Care
• Personal assistance with dressing, showering, and other daily activities
• Medication management
• Travel accompaniment
• Skilled nursing services
• Care team oversight

• Work to develop relationships with a variety of referral sources and other experts in the senior care space
• Identify opportunity to positively grow the English Rose brand recognition through community networking opportunities

• Meet with prospective clients to understand care needs
• Develop care plan based on client’s unique circumstances and preferences
• Sign service agreement contracts with new clients
• Onboard new clients
• Continuously update client care plans based on changing needs

• Ensure high quality standards for client care
• Maintain close relationships with client’s loved ones and providers

• Monitor client outcomes and overall satisfaction of client and their loved ones
• Approves client billing (ensures services, billed hours and hourly rates are accurate)

• Recruit qualified caregivers
• Provide caregivers the support and mentorship they need to be successful
• Oversee staffing schedule
• Approves caregiver payroll (ensures caregiver hours and hourly pay is accurate)

• Strategic planning
• Marketing services (e.g., graphic design, email marketing, etc.)
• Operational protocols and procedures
• Client RN assessments and ongoing nursing services
• Caregiver training and ongoing performance management
• Payroll
• HR compliance
• Regulatory compliance

• Share a passion for the English Rose mission, vision, and values
• 5 years’ experience overseeing team of home health care providers
• A medical or healthcare background is helpful, but not necessary
• Experience leading and managing an array of individuals
• Skilled at communication and networking
• Willingness to collaborate with our support team
• RN license, Preferred but not required

EOE * Veteran Friendly Employer * Drug Free Workplace

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