Director of Multifamily Operations - Group Management Services

Director of Multifamily Operations

Medina, OH

SCM2 Management LLC is currently seeking a full-time Director of Multifamily Operations to join their team in Medina, Ohio.

What we can offer YOU:

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Paid time off
• 401k
• Pay: Offer dependent on experience

Schedule:

• Monday – Friday
• 9AM – 5 PM
• Weekends as needed

Our ideal Director of Multifamily Operations will have:

• Minimum of 10+ years of experience in multifamily property management operations, or a related field.
• Experience with lease-up of new development projects is preferred
• Knowledge of all laws including the Fair Housing Act, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartment rental
• Knowledge and working experience with Yardi Breeze and/or Yardi Voyager systems
• Proven ability to manage a diverse team, handle multiple responsibilities, and maintain organization in a fast-paced environment.
• Strong skills in marketing, including experience with property marketing strategies, online listings, and local advertising.
• Experience with budget management, financial reporting, and strategic planning.
• Ability to conduct competitor analysis and provide actionable insights to influence strategic decisions.
• Excellent communication and leadership skills, with the ability to direct team members and fill in operational gaps as needed.

Our Director of Multifamily Operations will:

• Oversee daily operations across all managed properties, including leasing, maintenance, and asset management.

• Ensure effective coordination of leasing efforts, optimizing occupancy rates, and maximizing revenue
• Develop and improve SOP’s (standard operating procedures) to ensure best in class
• Lead and support the property teams.
• Take ownership of marketing efforts, from developing property marketing strategies to managing online listings and local advertising campaigns.
• Drive long-term leasing efforts, ensuring properties achieve and maintain high occupancy levels.
• Oversee branding initiatives and ensure consistent messaging across all platforms and materials.
• Advise on staffing structures and lead management transition as new properties are added to the BTR Haus portfolio.
• Conduct competitor analysis to stay ahead of market trends, identifying opportunities for differentiation and growth.
• Collaborate with the development team, providing input on new projects to ensure operational efficiency and market relevance.
• Manage budgeting and financial reporting for all properties, aligning with company goals and financial targets.
• Provide regular reports on operational performance, marketing results, and competitive insights.

Interested in joining our team? Apply with a current resume today!