Director of Operations - Financial Performance Improvement - Emory Healthcare

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Financial Performance Improvement is a key leadership position within the healthcare organization’s finance department. This role is responsible for overseeing financial performance improvement projects, processes, and systems to ensure the financial health and stability of Emory’s operating unit. The Director of Operations – Financial Performance Improvement reports directly to the Division Chief Financial Officer (CFO) and collaborates closely with other senior management, clinical department heads, and administrators.

Key Responsibilities:

1. Financial Strategic Support:

• Serve as a strategic partner to the CFO, assisting in the development and execution of organizational strategies and initiatives.
• Conduct research, analysis and prepare presentations or reports on financial, operational, and strategic matters.
• Coordinate special projects and initiatives as directed by the CFO, ensuring alignment with organizational goals.

1. Operational Oversight:

• Monitor and oversee operational activities, ensuring adherence to policies, procedures and performance metrics.
• Identify opportunities for process improvement and efficiency enhancements within financial and operational functions.
• Collaborate with department heads and senior leadership to implement best practices and drive operational excellence.

1. Communication and Relationship management:

• Facilitate effective communication between the CFO, executive leadership team and key stakeholders.
• Prepare communications, correspondence, and presentations on behalf of the CFO for internal and external audiences.
• Build and maintain relationships with internal departments, external partners, and stakeholders to foster collaboration and alignment.

1. Financial Management support:

• Assist in financial planning budgeting, and forecasting processes under the guidance of the CFO and in partnership with the Director of Finance operations.
• Monitor financial performance metrics and provide analysis and insights to support decision-making.
• Ensure compliance with financial policies, regulatory requirements, and reporting obligations.

1. Strategic initiatives and Special Projects:

• Lead or support strategic initiatives and special projects as assigned by the CFO, driving cross-functional collaboration and achieving project milestones.
• Coordinate and manage project timelines, resources, and deliverables to ensure successful implementation and outcomes.

Qualifications:

• A bachelor's degree in finance, accounting, Healthcare Administration or a related field is required. A master's degree (e.g., MBA or MFin) is often preferred.
• Proven experience in a strategic support role, preferably in financial management, consulting or advisory services, typically with a minimum of 7-10 years in progressively responsible roles. Preferably in the healthcare or related industry.
• Strong financial analysis and strategic planning skills.
• Excellent interpersonal and communication skills.
• Proficiency in financial software and ERP systems.
• Strong leadership, team management, and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment.

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.