Director of Operations - Tal Healthcare
Neptune, NJ 07753
About the Job
Our client, a world class ENT practice with multiple locations in New Jersey, is hiring a Director of Operations.
Job Responsibilities:
If you are passionate about what you could accomplish in this role, we would love to hear from you!
#LI-FP1
Job Responsibilities:
- Support to all department managers and physicians
- Overseeing all office sites
- Reviews, analyzes, and evaluates business procedures
- Implement policies and procedures that will improve day-to-day operations
- Work with marketing to strategize continued growth of the practice, alternate offices, and ancillary services
- Offer guidance with patient inquiries across all departments and ensure patient satisfaction with practice
- Assist in on-boarding of new staff members, including physicians and all departments
- Work closely with all offices to ensure employee compliance with office protocol
- Monitor schedules to determine efficiencies and accuracy
- Assist managers in overseeing departments, including covering for a manager when they are out of office
- Create and administer tools to aid in team building
- Develop Standard Operating Procedures to ensure consistency in the workplace
- Assist in the evaluation of all personnel, participates in development of key performance indicators
- Assists in ensuring all staff have the adequate tools and equipment to perform their work efficiently
- Speaks with patients who have concerns or feedback
- Ensures work environments are adequate and safe
- Participate in initiatives to support quality measure reporting
- High School degree required
- Bachelors degree preferred or equivalent experience required
- MBA preferred
- 2+ years of recent experience working in a physicians office
- Knowledge of practice management
- Knowledge of EHRs
- Ability to recommend and implement new protocols: clinical and business
- Willing to travel to alternate office locations on a frequent basis
- Strong analytic and problem solving skills
- Competitive salary, great benefits, and other attractive incentives
- Generous PTO
- All major insurances (health, life, disability)
- Work-life balance is valued
- A team environment that believes in employee development, professional growth, and company longevity
- Culture is one of mutual respect, teamwork, and equality
- The organization embraces and values an inclusive work environment
If you are passionate about what you could accomplish in this role, we would love to hear from you!
#LI-FP1
Source : Tal Healthcare