Director of Product Architecture, Reporting and Analytics - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Job Description

Your Role As a HealthStreamer

Position Summary

This is a management and software architecture position. Directors of Product Architecture help determine department policy and resource allocations. In addition to management responsibilities, a Director of Product Architecture serves as the technical lead of a multi-team software development lane to provide architectural oversight for software development teams.

Essential Duties and Responsibilities

• Work with business stakeholders to compose technical strategies for completing large software development initiates as well as refine and inform the requirements for software application products, features, and enhancements
  
• Provide complexity estimates for proposed software applications, features, and enhancements
  
• Determine software application architecture
  
• Inform software application physical and data architecture
  
• Provide technical oversight and make architectural decisions for multiple software development teams
  
• Plan and coordinate integrations with third-party software systems
  
• Maintain software code quality relying on a standardized set of metrics for software code quality
  
• Monitor and support as necessary the deployment of software applications to production
  
• Coordinate the rapid response and resolution for high-priority software application defects and operational issues
  
• Provide consultations for other software developers working in his/her areas of subject matter expertise
  
• Investigate new tools and technologies and advocate for their use in HealthStream software development
  
• Coordinate technical projects with other technical disciplines within HealthStream IT
  
• Advise Quality Assurance regarding how to test software application features, enhancements, and defect fixes
  
• Ensure that his team adheres to all HealthStream standards, processes, and best practices for software development
  
• Evaluate the performance of junior managers and software developers
  
• Oversee the recruiting and hiring of candidate software developers
  
• Enforce adherence to company and departmental policy
  
• Support and retain software development staff
  
• Mentor and coach junior managers and software developers
  
• Help define and update department policies
  
• Allocate software development personnel among projects
  

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Bachelor's degree in Computer Science preferred. We will also consider commensurate experience or advanced industry technical certification
  
• 8+ years' experience in Software Development
  
• 4+ years' experience as a lead developer or equivalent function providing technical oversight for a development team
  
• Demonstrated success in the management of direct reports and small teams in an agile environment
  

Skills and Abilities Required

• Leadership/Administration
  
  • Behavioral interviewing
    
  • Delegation
    
  • Conflict resolution
    
  • Time management
    
  • Performance evaluation
    
  • Coaching/mentoring
    
  • Agile project experience
    
  • Continuous Integration
    
  • Technical leadership and communication skills
    
• .NET
  
• C#
  
• ASP.NET
  
• Web technologies
  
  • HTML 5
    
  • HTTP
    
  • CSS 3
    
  • JavaScript
    
• SQL querying and performance tuning
  
• Development practices
  
  • SOLID Development Principles
    
  • Inversion of Control
    
  • Code refactoring
    
  • Object-oriented Design Patterns (GOF)
    
  • Data Access Layer Technologies (ORMs, Micro ORMs, etc.)
    
  • Security vulnerabilities and secure programming techniques
    
• Software architecture
  
  • Architecture modeling and documentation
    
  • Architectural design patterns for distributed systems
    
• Ability to hold others accountable
  
• Meticulous attention to detail
  
• Process compliance
  
• Ingenuity
  
• Tolerance for change
  
• Openness to compromise and negotiation
  
• Decisiveness
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  

• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  

• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  

• Fitness Reimbursement
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!