Director of Revenue Management - ALH Corporate

Job Description:

The Director of Revenue Management position reports directly to the Vice President of Revenue Optimization. The position supports the Vice President of Revenue Optimization and ALH's portfolio of 10+ locations by coordinating the daily Revenue Management tools and processes. Work location is based in Houston, Texas. Remote work option is not available at this time.

The primary functions of this position is to manage revenue strategies to maximize RevPAR and to optimize all ancillary revenue.

 Main Responsibilities:

- Provide guidance to Revenue Analyst/Manager to achieve and exceed KPI’s

- Organize weekly revenue strategy meetings with hotel teams

- Assure revenue strategies are implemented on properties and measure results

- Conduct owners/stakeholders meetings on property’s performance

- Analyze and critique hotel’s performance monthly/quarterly

- Utilize revenue tools and reservation systems for multiple brands and other Business intelligence tools

- Analyzes data and presents information by identifying trends and rolling averages

- Monitors and analyzes the competition daily to identify selling strategies and market trends

- Develops, maintains, updates, and stores information on approved tools,

databases, and systems

- Prepare reports to measure performance and strategize for future dates

Support Activities:

- Examines the needs and concerns of property owners, Vice President of Revenue Optimization,

hotel staff, and corporate support staff to determine opportunities or problem

areas and provide feedback in the development of policies, procedures, best

practice, and standards.

- Communicates with all necessary staff providing them the information relevant to the business needs of the portfolio

- Develops and maintains constructive and cooperative working relationships with hotel management teams and corporate support staff.

- Collaborates with Vice President of Revenue Optimization to establish specific goals and plans to prioritize, organize and accomplish department goals.

- Attends Revenue Management, Group Pick-Up, and workgroup meetings to understand market statistics, record minutes, discuss assignments and present findings from analysis.

- Provides support to Vice President of Revenue Optimization and properties in preparation for

Revenue Management meetings by gathering data and creating Revenue Management meeting packets. Prepares and presents minutes from meeting.

- Researches and responds to information requests from hotel staff and corporate support staff.

- Utilizes all properties management systems and web-based programs to adjust SRPs, inventory controls, LOS patterns, and to monitor group inventory changes in the CRS.

Requirements/Prerequisites:

• Hilton, Marriot, Wyndham, IHG, and/or Best Western experience preferred
• Familiar with major hotel brands and/or third-party PMS, RMS, CRS systems
• Proficiency with analyzing, interpreting, and explaining statistical data, to develop strategies and generate a course of action
• Strong mathematical comprehension
• Four (4) years or more of analytical experience within revenue management, data management, reservations, or front office operations
• Self-directed to achieve all goals required by the position
• Self-directed problem solver, able to identify problems, apply resources, measure effect, and follow through to completion
• Service-minded, highest level of integrity, friendly, team oriented
• Ability to handle sensitive, confidential information discreetly and professionally
• Strong detail orientation; ability to set priorities, manage time, multi-task and meet deadlines
• Ability to quickly learn and accurately administer complex processes
• Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment