Director of Revenue Operations - 829 Studios
Boston, MA 02152
About the Job
What You'll Do:
- Leadership & Management: Lead and manage the Revenue Operations team, establishing a clear vision, setting goals, and ensuring alignment with overall business objectives. Provide mentorship and guidance to foster professional growth within the team.
- Sales Pipeline Optimization: Collaborate with the executive team to optimize the sales pipeline through data-driven insights, forecasting, and process improvements. Ensure the accuracy of forecasting and the efficiency of the sales funnel.
- Cross-Sell & Upsell Pipeline Management: Oversee the cross-sell and upsell pipeline, holding directors accountable for deals within the pipeline. Develop strategies to maximize revenue opportunities from existing customers.
- Reporting & Analytics: Develop and oversee comprehensive reporting and analytics systems to provide actionable insights to leadership and sales teams. Utilize data to drive decisions and improve overall business performance.
- Cross-Functional Collaboration: Partner with finance, marketing, HR, and other departments to ensure cross-functional alignment and shared ownership of revenue goals. Collaborate on initiatives such as Google Ads and PR evaluations to enhance marketing effectiveness.
- Continuous Improvement: Drive continuous improvement by identifying and implementing opportunities to streamline processes and maximize ROI. Foster a culture of innovation and efficiency within the team.
- Sales & Marketing Technology Management: Oversee the management of the sales tech stack, including the vetting, implementation, and training of new tools. Ensure that all tools are effectively utilized to support sales and marketing efforts.
- Sales Support & Collateral Creation: Manage the creation and curation of sales collateral, including presentations, proposals, and case studies. Ensure that all materials are aligned with the company’s branding and messaging.
- Marketing Audit Oversight: Support the marketing audit process, ensuring that all marketing initiatives are thoroughly reviewed and aligned with the company’s revenue objectives.
- PandaDoc Management: Manage PandaDoc and review new marketing proposals before they are sent to clients. Ensure that scorecards and other key documents are accurate and reflect the company’s standards.
- Sales Enablement: Lead the interviewing, onboarding, and training of new sales and growth team members. Ensure that all team members are equipped with the tools and knowledge necessary to succeed.
- Process Adherence & Monitoring: Monitor and enforce adherence to the sales process among team members, tracking call and email activity, including that of Directors. Ensure that best practices are followed and that the sales process is consistently applied.
- Bachelor’s degree
- Strong understanding of the marketing industry, preferably previous experience selling marketing services
- 8 years of experience in sales, partnerships or business development
- Stellar communication, negotiation, presentation, and interpersonal skills, with the ability to build and maintain strong relationships with potential clients while representing 829 Studios in a professional and trustworthy manner
- Experience and comfort generating new pipeline independently by leveraging cold outbound outreach such as email, cold calling, and LinkedIn
- Ability to work independently while remaining coachable and contributing to team success
- Proficiency with Google Workspace, HubSpot Sales Hub, and ZoomInfo
Benefits and Perks We Provide
- Remote Workplace. You have the option to work at our office in Boston or remotely in the following states: MA, NH, RI, ME, CT, NY, NJ, NC, TN, FL, IL, MO, TX, UT, ID, AZ, CA, and CO.
- Paid Time Off. Receive generous paid vacation benefits that increase each year you’re with us, 13 Company Holidays, and Summer Fridays from Memorial Day through Labor Day.
- 401K Match. 401K plan with 4% Safe Harbor employer match after one year of employment and financial literacy services provided through our retirement provider.
- Life Insurance Benefit. No-cost coverage to ensure peace of mind for your family.
- Short Term Disability Benefit. We've got you covered if you need to be OOO with an illness or injury that keeps you out of work.
- Healthcare. Choose from several competitive healthcare plans for you and your family with 80% employer coverage for all medical and dental premiums, 100% employer coverage for vision, and the option to participate in the FSA program.
- Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
- Continuing Education. Receive a personal budget to attend events and conferences.
What We Believe
At 829 Studios, we boldly embrace diversity, inclusivity, and equal opportunity. Our goal: a team rich in backgrounds, perspectives, and talents. Why? Because inclusivity powers our brilliance and client success. We are an Equal Opportunity Employer that is committed to equal employment opportunities regardless of race, religion, creed, color, sex, pregnancy, sexual orientation, gender, gender identity, national origin, disability, mental illness, age, ancestry, genetic information, military service, or any other status protected under applicable federal, state, or local laws.
Who We Are
829 Studios is a Boston-based integrated digital marketing agency with a mission to propel organizations to unlock their full potential and accomplish their most ambitious goals. We harness the power of logic with magic – a balance of data-driven strategy and brand-focused creative. We partner with diverse organizations across various industries and our client list encompasses venture-backed start-ups, publicly traded companies, non-profits, and more. By committing not only to our growth as a company, but the development of our employees and teams’, we have created a collaborative environment that fosters ingenuity and promotes diversity, equity, inclusion, and belonging values within our community. 829 has been recognized as one of the nation’s top agencies by the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies), HubSpot's Top Digital Agencies list, and a we are and employee-certified Great Place to Work.
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