Director of Talent & Training - Chick-fil-A
Raymore, MO 64083
About the Job
Chick-fil-A - Director of Talent & Training (Human Resources)
JOB SUMMARY
The Director of Talent & Training is responsible for overseeing the “Talent” Critical Success factor. The Director of Talent & Training is responsible for establishing a prescribed method for tracking Human Resources-related local, state, and federal regulations and laws affecting daily operations. The role also monitors the business's practices and procedures to ensure compliance with those rules and guidelines. The Director will have the responsibility for creating and implementing best practices in talent acquisition, Team Member and leadership development, and retention initiatives.
Job Perks:
- Flexible schedule
- Paid time off
- $500 clothes stipend
- Cell phone reimbursement
- Employee discounts
- Family day
COMPETENCIES
- Strong analytical and problem-solving skills
- Mature, dependable, and results-oriented
- Self-starter, creative, flexible, and able to adapt
- Ability to work well independently and in a team environment
- Servant spirit and attitude with a strong sense of stewardship
- Effective organizational skills to keep track of multiple priorities
- Excel with systematic follow-through and auditing skills
- Have strong communication skills and an ability to coach employees through conflict
- Make it their priority to protect both Team Members and the business
- Advanced computer skills, including but not limited to: data entry, data processing, communication tools, and human resources software
RESPONSIBILITIES
Responsible for coordinating and executing all administrative activities related to Chick-fil-A
Raymore staff including developing recruitment strategies, interviewing potential candidates,
onboarding new team members, and new team member training.
Duties and Responsibilities:
- Manage the staffing process, including recruiting, interviewing, hiring and onboarding.
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations.
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities.
- Create a compensation strategy for all employees based on market research; keep the strategy up to date.
- Investigate and resolve employee issues and conflicts.
- Ensure the organization’s compliance with local, state and federal regulations.
- Use performance management tools to provide guidance and feedback to the team.
- Ensure all company HR policies are applied and adhered to consistently.
- Maintain company organization charts.
- Partner with the Owner/Operator to ensure strategic HR goals are aligned with business
- initiatives.
- Maintain HR systems and processes.
- New team member training
- Conduct performance and salary reviews.
- Provide support and guidance to any additional HR staff.
- Analyze trends in compensation and benefits.
- Design and implement employee retention strategies.
Desired Qualifications:
- Bachelor’s degree in human resources, labor relations, organizational development, business, or related area; relevant work experience may be a substitute.
- Effective verbal and written communication skills.
- Demonstrated proficiency in G-Suite.
- Experience with human resource information systems.
- Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring, and employee relations; able to apply these strategies and practices in compliance with employment regulations.
- Ability to create a culture of diversity, inclusivity, collaboration and teamwork.
- Experience with analyzing data to guide strategic employment planning.
AVAILABILITY/HOUR ALLOCATION
- Must have open availability
- Must be present a minimum of 32 hours per week in the restaurant
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Skills You Will Learn:
- Team leadership
- Quality control
- Food safety regulations
Location: Raymore (MO)
If you are a highly skilled and motivated individual with a passion for leading operations in a fun and fast-paced environment, apply now to become Chick-fil-A's Director of Talent & Training!
Location: Raymore (MO)
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
