Director of Veteran Programs and Services - CommuniCare Health Services Corporate

Since 1984, the CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions.

Our more than 150 skilled nursing, assisted living, independent living, behavioral health, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia, Pennsylvania).

CommuniCare is currently looking to fill a key position, Director of Veteran Programs and Services.

Estimated Salary Range: $95k-115k/annually

PURPOSE/BELIEF STATEMENT

The position of Director of Veteran Programs and Services leads CommuniCare’s initiative of serving those who served. This position is directly involved in program development, implementation, oversight, education, and expansion. This position supports programs which provide customized clinical care, emotional support, and meaningful military connections that relay gratitude and promote dignity to residents. 

The Director of Veteran Program and Services maintains strong relationships with VA Hospitals, offices, and providers. This position provides education and support to Veteran affiliated community providers. They develop solutions that meet identified provider needs. The efforts of this position work in tandem with clinical, operational, and business development leadership. 

To be successful in this role, you must be passionate about honoring the valor and life-changing experiences of those who’ve given so much for their country. 

BENEFITS

The position of Director of Veteran Programs and Services is a full time salaried position. Communicare Health Services offers a warm and friendly work environment, competitive salaries, and PTO plans. We offer you a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

JOB DUTIES & RESPONSIBILITIES

• Lead Veteran Programs and Services
  • Oversee specialized veteran’s care and services in a post-acute care setting.
  • Work with interdisciplinary teams on program implementation.
  • Responsible for building program capacity through outreach with programmatic partners.
  • Monitor and evaluate the effectiveness of program initiatives.
  • Responsible to identify gaps in any program or service model and work with interdisciplinary teams to develop enhancements.
• Coordinate Veteran Recognition Events.
  • Oversee coordination of events and activities for veterans and/or veterans and their families.
  • Maintain a master annual schedule of events.
• Engage in Community Outreach.
  • Provide presentations about veteran programs to veteran service organizations (VSOs), community groups, fraternal organizations, emergency responders, military installations, and all other identified groups.
  • Facilitate vet to vet relationships.
• Engage in Business Development.
  • Assist in developing marketing materials and communication strategies.
  • Establish and maintain relationships with VA Hospitals, providers, and affiliate offices.
  • Establish and maintain relationships with VA contract personnel.
  • Develop and maintain quarterly business development plans and market analysis.
• Perform other related activities as assigned or requested.

QUALIFICATIONS & EXPERIENCE REQUIREMENTS

• Strong familiarity with veteran’s resources, benefits, and organizations.
• Experience working with the military and veteran population.
• 5+ years in clinical social work, nursing, or veteran healthcare related field preferred.
• Business development experience preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Must understand the complex and ongoing issues facing those who have served.
• Knowledge of post-acute and long-term care as well as veteran support services.
• Ability to work independently in a fast-paced environment and multi-task.
• Must possess a desire to learn and execute the sales process in marketing or health care related field.
• Critical care, rehabilitation, third party reimbursement, and/or case management experience.
• Must have the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public
• Excellent written and oral communication, interpersonal relationship skills, and computer literacy.

ABOUT US

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.