Discovery High School Bits and Bytes SY 2024-25 Intern - Springfield Public Schools

Discovery High School Bits and Bytes 2024-25 Intern

Discovery Early College High School seeks student interns for Bits and Bytes Internship
2024-25. Students who have an interest in learning and working in an Information Technology (IT)
Support Environment and enjoy solving IT support issues, are encouraged to apply. Student
interns will work under close supervision of school staff, with no unmonitored time with other
minors.

Description: Computer Support Intern's primary responsibility is to provide technical support to
an organization’s employees and customers. Their duties and responsibilities typically include
the following:

• Paying close attention to the user’s description of their computer problem and askingquestions to identify the problem and determine how to solve it
• Training users on how to use new hardware or software
• Diagnosing and resolving laptop and desktop issues
• Documenting issues and resolutions correctly
• Troubleshooting network problems and individual user hardware or software problems
• Setting up or repairing computer hardware and other associated devices such as printersand scanners
• Other tasks as assigned by supervisor

Qualifications:

• Communication skills
• Listening skills
• Customer service skills
• Problem-solving skills
• Analytical skills
• Successful Completion of 9th Grade Requirements

Interns agree to the following conditions:

1. Internship in STEAM

2. Students agree to work 34 hours in total at $15/ hour
3. Maintain great attendance and attend all classes

NONDISCRIMINATION STATEMENT

The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, ancestry, age, disability or military service or marital status. The Springfield Public Schools does not discriminate in admission to, access or treatment in its programs and activities on the basis of race, color, sex, gender identity, religion, national origin, or sexual orientation, disability or homelessness.

NOTICE OF SEX NONDISCRIMINATION

Springfield Public Schools does not discriminate on the basis of sex and prohibits sex discrimination, including sex-based harassment, in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Inquiries about Title IX may be referred to the Springfield Public Schools’ Title IX Coordinator, titleix@springfieldpublicschools.com, the U.S. Department of Education’s Office for Civil Rights at https://ocrcas.ed.gov/contact-ocr, or both.

The Springfield Public Schools Title IX Coordinator is Katie O’Sullivan, Senior Administrator of Human Resources, 1550 Main Street, Springfield, MA 01103, 413-787-7100 ext. 55428, titleix@springfieldpublicschools.com.

Springfield Public School’s sex nondiscrimination policy and grievance procedures can be located on the Springfield Public Schools website, www.springfieldpublicschools.com/non-discrimination

To report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please refer to titleix@springfieldpublicschools.com