Dispatch Coordinator- St. Paul, MN - Ultimate Staffing Services
Saint Paul, MN
About the Job
Key Responsibilities:
- Respond to customer inquiries and dispatch field technicians for service calls.
- Schedule and coordinate service appointments, ensuring timely responses.
- Greet visitors and provide general office support.
- Update Excel spreadsheets and enter data into Salesforce.
- Assign work orders to service technicians.
Qualifications:
- High school diploma or equivalent.
- 1+ year of call center experience is required
- Strong communication, multitasking, and customer service skills.
- Proficient in Microsoft Word and Excel.
- Experience with Salesforce is a plus.
- Ability to prioritize tasks and work independently.
Additional Info:
· Pay Range: $20-24/hr
· Schedule: 7am-5pm (flexible) 30 minute lunch
· Location: Saint Paul, MN 100% onsite
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.