Dispatcher / Client Service Coordinator - Next Level Performers
Lenexa, KS
About the Job
Dispatcher | Customer Service Coordinator
Do you have experience as a Dispatcher managing high-volume calls while juggling priorities?
Are you a Customer Service Coordinator who thrives on communication and problem-solving?
Do you also have a background in Dispatching and coordinating service or installation calls with ease?
If you've worked as a Dispatcher in industries like 911 operations, HVAC, plumbing, electrical, air traffic control, logistics, or similar, Atronic Alarms invites you to explore an exciting career opportunity in Lenexa, KS!
Click "Apply" and let's get started!
Why Choose Atronic Alarms?
- Competitive Pay: $22 - $24 per hour ($45,760 - $49,920 annually)
- Work-Life Balance: Monday to Friday, 8:00 am 5:00 pm schedule
- Generous Benefits: PTO, 8 paid holidays, 401k with matching, and 75% company-covered Medical, Dental, Vision, Life, and Disability insurance
- Room for Growth: We love promoting from within-advance your career with us!
- Celebrating Success: We recognize and reward our team with lunches, special outings, and more!
What You'll Do as a Dispatch/Client Service Coordinator:
- Answer and prioritize service calls for installations and urgent repairs, ensuring our clients receive timely and professional support.
- Dispatch the right technicians by understanding their skills and matching them to customer needs.
- Coordinate orders and customer accounts, ensuring every detail is captured for seamless service continuity.
- Handle customer callbacks from after-hours and keep communication flowing.
- Own special projects that allow you to sharpen your skills and contribute to team success.
Your Ideal Credentials:
- 3+ years of experience in customer service or dispatching roles.
- Bonus if you have experience in industries like HVAC, disaster recovery, or installation services.
- Strong multitasking, organizational, and prioritization skills-you're the one who keeps things running smoothly.
- An eye for detail and the ability to pick up on new security technologies quickly.
- A natural problem-solver with a passion for delivering excellent service.
Why Atronic Alarms?
At Atronic, you're not just filling a role-you're an essential part of a team that values your expertise. Here, your skills directly contribute to the safety and well-being of our customers and community. If you're looking for a career that challenges you, supports your growth, and makes a difference, this is it!
Ready to take the next step? Click "Apply" and let's discuss how your passion, skills, and goals align with the exciting opportunities at Atronic Alarms.
We can't wait to meet you!
Atronic Alarms is proud to be an Equal Opportunity Employer.
Keywords: Client Support Representative, CSR, Client Support Coordinator, Dispatch, Fire, Alarm, Security, Service, Installation, Project Manager, Project Coordinator