District Manager- San Diego Market - Watermill Express LLC

The District Operations Manager is a hands-on leader who utilizes leadership, delegation, follow up, and feedback to operate an efficient, profitable market. They demonstrate technical skills as well as a solid understanding of business operations and leadership techniques in guiding their team to operational excellence. Additionally, the District Operations Manager is responsible for identifying and maximizing sales opportunities and operating within budget to drive market profitability.
Every Watermill Express employee is expected to perform their job in a professional manner to provide the best possible service to our customers. This includes following all policies, procedures, job duties and the company’s Pledge of Conduct. The Pledge of Conduct includes conducting work honestly, fairly and with integrity.

DUTIES AND RESPONSIBILITIES
• Follow safety guidelines and model safe behavior
• Lead overall operations in the market:
o Evaluate units in the field to ensure unit processes and procedures are consistently completed to standard. Provide coaching as appropriate
o Partner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales
o Provide guidance, training, feedback and follow up to market employees
o Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
o Champion safety; ensure monthly safety meetings occur consistently and presentations are impactful and relevant
o Monitor P&L results to meet budgetary requirements
o Ensure inventory control procedures are in place and operational
o Manage vehicle fleet to maximize resources
• Communicate regularly with team, direct reports, supervisors, customers and corporate
• Identify and initiate methods to drive water and ice sales throughout the market
o Utilize networking and relationship building skills to source, develop, and maintain new sales opportunities
o Create and execute impactful events such as grand opening celebrations and/or sponsorships to drive market sales
• Responsible for company vehicle and ensuring routine service and maintenance on company vehicle is performed per guidelines

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES
• Strong leading and team building skills
• Ability to balance hands-on with oversight duties
• Well-developed written and oral communication skills
• Good working knowledge of MS Office (Word, Excel, Outlook)
• Team player with positive attitude
• Bilingual English/Spanish preferred
• Knowledge of the water/water-ice unit and process/procedures a plus
• Intermediate to advanced electrical, maintenance or similar skills preferred
• Clean motor vehicle record; valid, current driver’s license
• Ability to work required schedule and to work on-call for rotating weekends and evenings
• Clean motor vehicle record and current valid driver’s license

PHYSICAL REQUIREMENTS
• Ability to lift 50 pounds
• Capable of climbing ladders, walking, standing, stooping and bending
• Ability to work safely in limited space inside kiosks
• Ability to operate standard office equipment
• Ability to work in heat
• Ability to safely operate a motor vehicle

EDUCATION, EXPERIENCE AND CERTIFICATES
• High school diploma or equivalent. College degree or some college preferred.
• Five years management experience preferred.

Right to Work/E-Verify

Powered by JazzHR