District Manager - Texas First Rentals at Holt Texas
Fort Worth, TX
About the Job
Job Summary: This position manages the operating, service, and sales function for the district by meeting the equipment rental needs of the construction industry, industrial companies, and comparable customers
This includes overall management responsibility for profit and loss, budgeting, and staffing
An entrepreneurial spirited position, driving aggressive growth strategy for the designated district.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Drives a safety-first culture throughout their district and overall company
Designs, develops, and implements budgets to optimize revenue targets for all branch operations within assigned territory
Establishes criteria to ensure compliance with company guidelines and effective operations
Leads, motivates, and develops operations, service, and sales workforce
Fosters a customer-centric approach to sales and service
Collaborates with Branch Managers, Service Managers, and Sales Managers to formulate strategies to meet or exceed Business Plan Forecasts
Mentors Branch Managers and store personnel and provides necessary tools to help them maximize revenues, branch profitability and performance
Develops and implements Key Performance Indicators for tracking and reporting purposes
Leads product quality and customer satisfaction at a district level through coaching and best practice reviews
Manages and leads district business development, customer retention, and market expansion
Develops & implements strategic business and sales plans and forecasts
Ensures branches are aligned with and exceeding operational excellence goals and reviews
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Strong technical aptitude and understanding of construction equipment and rental industry
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
Knowledge of principles and methods for showing, promoting, and selling products or services
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Exceptional attention to detail
Excellent oral and written communication skills
First-class presentation skills before both small and large groups
Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
Proficient skills required in solid problem solving, planning, organization, time management and analysis
Exceptional organizational, time management, and multi-tasking skills
Advanced Microsoft Office skills to include Excel, Word, and PowerPoint
Ability to work with all levels of personnel within the organization and customer operations
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Ability to understand the implications of new information for both current and future problem-solving and decision-making
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
Ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
High school diploma or equivalent required; Bachelor's degree in Business Management, Business Administration or Construction Management or related field preferred
Seven to ten years of successful business management experience, including previous branch or territory management, preferably in the construction equipment rental industry
A minimum of five years progressive supervisory experience
A proven track record of sales and customer service/retention experience
Coaching/mentoring experience with branch management
Supervisory Responsibilities:
Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
Extensive travel, up to 75% to 85% required
Valid driver’s license
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 30 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
Be able to safely maneuver and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Safety training required; PPE required outside of office/parking lot area
Work Environment:
This job is generally performed in a professional office environment
Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
On occasion time spent in confined spaces and high places
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification
They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified
All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
This includes overall management responsibility for profit and loss, budgeting, and staffing
An entrepreneurial spirited position, driving aggressive growth strategy for the designated district.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Drives a safety-first culture throughout their district and overall company
Designs, develops, and implements budgets to optimize revenue targets for all branch operations within assigned territory
Establishes criteria to ensure compliance with company guidelines and effective operations
Leads, motivates, and develops operations, service, and sales workforce
Fosters a customer-centric approach to sales and service
Collaborates with Branch Managers, Service Managers, and Sales Managers to formulate strategies to meet or exceed Business Plan Forecasts
Mentors Branch Managers and store personnel and provides necessary tools to help them maximize revenues, branch profitability and performance
Develops and implements Key Performance Indicators for tracking and reporting purposes
Leads product quality and customer satisfaction at a district level through coaching and best practice reviews
Manages and leads district business development, customer retention, and market expansion
Develops & implements strategic business and sales plans and forecasts
Ensures branches are aligned with and exceeding operational excellence goals and reviews
Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Strong technical aptitude and understanding of construction equipment and rental industry
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
Knowledge of principles and methods for showing, promoting, and selling products or services
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Exceptional attention to detail
Excellent oral and written communication skills
First-class presentation skills before both small and large groups
Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade
Proficient skills required in solid problem solving, planning, organization, time management and analysis
Exceptional organizational, time management, and multi-tasking skills
Advanced Microsoft Office skills to include Excel, Word, and PowerPoint
Ability to work with all levels of personnel within the organization and customer operations
The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
Ability to understand the implications of new information for both current and future problem-solving and decision-making
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
Ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
High school diploma or equivalent required; Bachelor's degree in Business Management, Business Administration or Construction Management or related field preferred
Seven to ten years of successful business management experience, including previous branch or territory management, preferably in the construction equipment rental industry
A minimum of five years progressive supervisory experience
A proven track record of sales and customer service/retention experience
Coaching/mentoring experience with branch management
Supervisory Responsibilities:
Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Travel:
Extensive travel, up to 75% to 85% required
Valid driver’s license
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc
This role frequently communicates with others, must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Frequently moves materials or equipment weighing up to 30 pounds
Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder
Be able to safely maneuver and work underneath equipment
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Safety training required; PPE required outside of office/parking lot area
Work Environment:
This job is generally performed in a professional office environment
Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
Noise level may be loud at times
Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
On occasion time spent in confined spaces and high places
Frequently works at fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification
They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified
All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
