District Sales Manager - Michigan Territory - Forever 21
Detroit, MI 48205
About the Job
Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.
With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment. Whether we’re collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play!
Join us – tomorrow is yours to define… Forever!
The District Sales Manager will lead the collective retail team within your designated district and will drive the overall performance and results of approximately 15+ stores. You will inspire a team of Store Managers to take ownership of their store and foster a culture of high performance, positivity, and inclusivity.
Under your leadership, retail team members will operate with a customer-centric mindset as we deliver on our mission to inspire individual self-expression through amazing fashion.
You'll need to be a creative problem-solver, thinking strategically in order to tackle business challenges with innovative solutions. You will lead the creation of a results-driven culture based on clear expectations while holding team members accountable and setting goals that focus on driving key performance in the district.
As the District Sales Manager you will:
- Lead store teams to consistently execute business plans, drive top-line sales, and meet financial goals and objectives
- Partner with SVP, Retail and Regional Sales Manager to identify and develop successful strategies to meet sales goals
- Oversee and maximize store volume and profit in accordance with store/company goals
- Effectively utilize business plans and reports to analyze trends and drive key performance indicator (KPI) results
- Manage operational execution by directing store teams using new and existing processes and procedures (SOPs)
- Lead weekly store management meetings to communicate corporate directives and initiatives
- Support and promote HQ Visual direction to ensure stores execute a compelling visual presentation
- Coach store management team on business acumen, visual presentation, and people management
- Manage store talent success through effective coaching, development, recruiting, and retention strategies
- Collaborate with other District Sales Managers to improve overall talent quality in region
- Partner with Human Resources to support the teams, manage talent, and resolve conflict
- Partner with Regional Loss Prevention Manager to identify trends and develop action plans to reduce district shrink
- Set the tone for the district by the creation of a fun, rewarding culture which lives Forever 21’s company values
- Model our values of respect, integrity, teamwork, passion, accountability, and inclusivity.
You will also have:
- Minimum 3-5 years of experience in multi-unit management in a comparable retail environment
- Proven ability to drive sales results, analyze selling reports, identify business trends, and react quickly to the needs of the business
- Strong business match acumen with the ability to understand and articulate profit and loss statements, margin developments, and budgets and sales forecasts
- Strong sense of urgency while maintaining quality results
- Exceptional written and verbal interpersonal, communication, and customer service skills
- Ability to identify top talent and train/develop/retain great people
- Proficient in windows-based software such as Excel, Word and Outlook
Other Requirements:
- Bend, lift, open and move product and fixtures up to 50 pounds, as needed.
Travel Requirements:
Ability to travel 3-4 days per week
Why we think you’ll love it here…
At Forever 21, we foster an inclusive culture where everyone feels they belong. In addition to our comprehensive benefits package which you can find at https://sparcbenefits.com/Candidate-Benefits-Highlights, you will unlock competitive Paid Time Off for personal, sick, and vacation time each year, enjoy most national holidays (paid), enjoy a flexible work schedule with our current hybrid policy for most corporate roles, free onsite parking and gym access in DTLA as well as eligibility to participate in our annual bonus incentive program to name a few.
We actively encourage our current and future employees to:
Unleash your style - where your self-expression and creativity inspire others. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique!
Embrace your individuality – we value the diverse perspectives, talents, and backgrounds that make each person one-of-a-kind. We celebrate what makes you exceptional!
Own your Journey- Where personal & professional growth goes hand in hand. Embrace your journey, learn, adapt, and make a lasting impact. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC!
ADDITIONAL DATA:
In addition to your salary, Forever 21, and its affiliated brands, offers a benefits package, including 401(k) plan, overtime pay, flexible work schedule and a generous employee discount program (all benefits are based on eligibility). Additional information regarding the benefits for this position can be found at https://sparcbenefits.com/Candidate-Benefits-Highlights.
SPARC Group LLC is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law. We are also committed to the full inclusion of qualified individuals in the job application and interview process.
Employees are expected to perform the essential functions of the position satisfactorily. In accordance with the Americans with Disabilities Act (ADA), the Americans with Disabilities Act Amendments Act (ADAAA), and applicable state disability laws, it is the policy of SPARC to provide a reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. If a reasonable accommodation is required to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources department.