Document Specialist at Vaco, LLC

Jacksonville, FL 32256

About the Job

Vaco Staffing is looking for a Document Specialist for a large healthcare organization in Jacksonville.

Job Description

Role and Responsibilities

Outbound phone calls to providers requesting required documentation for services rendered to the work comp claimants we scheduled at their facilities.
Sorting, batching, uploading and attaching medical record items, such as; radiology reports, claims, medical records, daily notes, evaluations, etc.
Responding to client requests regarding the retrieval of, accuracy of or aging of diagnostic tests performed on their work comp claimants.
Review documents for accuracy
Attach and transmit documents to clients via email, fax, or FTP.
Remains up to date with all Work Comp rules and regulations.
Supports Streamline’s Compliance Program by adhering to policies and procedures pertaining to HIPAA and other laws pertaining to Work Comp that are applicable to the Streamline Compliance Program. This includes being familiar with the Streamline Code of Ethics, attending training as required, notifying management when there is a compliance concern or incident.
Other as needed duties such as cd requests for images, re reads, reschedules, and other as needed functions for the team.

Qualifications and Education Requirements

High School Diploma or GED
Knowledge of work comp industry and billing procedures and practices helpful
Demonstrated success working both individually and as part of a team.

Preferred Skills

Some experience in document handling or medical records
Experience with Microsoft Office Products: Outlook, Word, Excel, Teams
Type 60 wpm
Experience with Adobe Acrobat

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.