E&S Program Manager - (USA) Manager, Revenue Operations Scaled Services, Enablement and Support at Walmart
San Bruno, CA 94066
About the Job
LocationSAN BRUNO, CACareer AreaMarketing and Customer InsightsJob FunctionSales & Marketing OperationsEmployment TypeRegular/PermanentPosition TypeSalaryRequisitionWD2009359 What you'll do at Position Summary...What you'll do...As an E&S Program Operations Manager, you will be responsible for driving operational excellence across various advertiser Enablement & Support programs
You will collaborate with cross-functional partners to improve high-traffic processes that impact both customer experience and associate efficiency
The ideal candidate for this role is an operations-minded analyst that leans into the unknown, identifies data-driven opportunities, and collaboratively manages improvement workstreams. This position reports into the Senior Manager of E&S Program Operations and is an in-person role based either in our San Bruno, CA; Hoboken, NJ or Los Angeles, CA office. In this role, you will: Analyze workflows, identify opportunities, and solution from a business-wide perspective Develop subject matter expertise around Advertiser onboarding and support processes Champion advertiser and operational needs in new and existing strategic initiatives Partner with stakeholders to drive process excellence and roadmap alignment Facilitate audits, shadowing, and trainings of global program participants Draft and maintain detailed process documentation and workflows Drive parity in onboarding and support across our product suite Serve as escalation POC for off-path questions and escalations Translate program strategy into key metrics and initiatives Monitor program health, risks, and functional capacity About you 3+ years in the AdTech or related technology ecosystem Strong collaborator with an attention to detail and can-do attitude Embrace working in a fast paced continually evolving environment Experience analyzing, documenting, and iterating on workflows Ability to form strong relationships with partner teams Comfortable navigating global organization structures Able to influence and align without explicit authority Self-starter with strong project management skills Unafraid to ask questions and challenge the norm Analytical, data sensitive, and goal-driven At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00 San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area.Option 2: 4 years' experience in campaign management, business development, market development, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.3 years' experience in account management., 3 years' experience in customer-facing role., 3 years' experience in digital media., Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area., With CRM.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
You will collaborate with cross-functional partners to improve high-traffic processes that impact both customer experience and associate efficiency
The ideal candidate for this role is an operations-minded analyst that leans into the unknown, identifies data-driven opportunities, and collaboratively manages improvement workstreams. This position reports into the Senior Manager of E&S Program Operations and is an in-person role based either in our San Bruno, CA; Hoboken, NJ or Los Angeles, CA office. In this role, you will: Analyze workflows, identify opportunities, and solution from a business-wide perspective Develop subject matter expertise around Advertiser onboarding and support processes Champion advertiser and operational needs in new and existing strategic initiatives Partner with stakeholders to drive process excellence and roadmap alignment Facilitate audits, shadowing, and trainings of global program participants Draft and maintain detailed process documentation and workflows Drive parity in onboarding and support across our product suite Serve as escalation POC for off-path questions and escalations Translate program strategy into key metrics and initiatives Monitor program health, risks, and functional capacity About you 3+ years in the AdTech or related technology ecosystem Strong collaborator with an attention to detail and can-do attitude Embrace working in a fast paced continually evolving environment Experience analyzing, documenting, and iterating on workflows Ability to form strong relationships with partner teams Comfortable navigating global organization structures Able to influence and align without explicit authority Self-starter with strong project management skills Unafraid to ask questions and challenge the norm Analytical, data sensitive, and goal-driven At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
The amount you receive depends on your job classification and length of employment
It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. Hoboken, New Jersey US-10279:The annual salary range for this position is $96,000.00-$186,000.00 San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Outlined below are the required minimum qualifications for this position
If none are listed, there are no minimum qualifications
Option 1: Bachelor's degree in business, marketing, communication, digital media/advertising, or related area and 2 years' experience in campaign management, business development, market development, or related area.Option 2: 4 years' experience in campaign management, business development, market development, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position
If none are listed, there are no preferred qualifications.3 years' experience in account management., 3 years' experience in customer-facing role., 3 years' experience in digital media., Master's degree in business, marketing, communication, digital media/advertising or related area and 1 year's experience in campaign management, business development, market development, or related area., With CRM.Primary Location...850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America About Walmart At Walmart, we help people save money so they can live better
This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between
As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world
Here, your work makes an impact every day
What are you waiting for?Walmart, Inc
is an Equal Opportunity Employer- By Choice
We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them
That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
