EHR Connectivity Ops Interface Analyst at Abbott Laboratories
St. Paul, MN
About the Job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Our medical devices, with revenue of >$14B in 2021, is a global leader and help more than 10,000 people have healthier hearts, improve the quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This EHR Connectivity Ops Interface Analyst position works out of the Minneapolis, MN location in the Medical Devices Digital Solutions organization organization.
The EHR Connectivity Operations Interface Analyst reports to the Senior Manager, EHR Connectivity Operations. This critical role will be the primary point of contact for the development, implementation, and support of integrations between Abbott’s medical device platforms and our customer's EHRs. The role will support, monitor, and maintain existing interfaces and resolve issues as they arise. This role will be expected to provide expert guidance in interfacing and messaging requirements and standards. The role will be working with internal cross-functional technical and commercial teams as well as our customers IT and clinical team members.
WHAT YOU’LL DO
Develop and implement customer EHR integrations between their EHR and Abbott medical device platforms leveraging a variety of interoperability standards and communication protocols.
Be the technical lead on integration projects between Abbott medical device platforms and customers EHRs.
Acts as primary interface subject matter expert for clients and vendors within implementation projects
Work closely with customers' IT and clinical team members as needed.
Provide technical expertise with internal and external users regarding healthcare data and corresponding integrations.
Provide production support.
Troubleshoot interface issues in coordination with internal and external teams.
Collaborate with cross-functional internal technical and commercial teams.
Ensure high customer satisfaction by ensuring all customer engagements are executed on time with high quality.
Create and maintain technical documentation library for both external and internal teams.
EDUCATION AND EXPERIENCE YOU’LL BRING
Required:
BA/BS in Information Technology, Computer Science or related field preferred
Minimum of 5 years in a healthcare integration analyst or engineer role.
Demonstratable understanding of various healthcare data standards and frameworks such as HL7 v2, CCDA, FHIR, IHE profiles, SMART on FHIR, etc.
Working knowledge of various communication protocols such as TCP/IP, (S)FTP, HTTP(s), etc.
Deep experience with EHR systems such as Epic, Cerner, Meditech, Allscripts, etc.
Understanding of clinical libraries such as SNOMED, LOINC, ICD, RxNorm, etc.
Experience with integration engines such as Cloverleaf, Rhapsody, InterSystems, Corepoint, etc.
Strong interpersonal, written, presentation, communication and technical skills.
Problem solving of highly complex issues, which requires critical assessment of potential impact on multiple interested parties. The candidate must be proactive in issue identification, analysis, course correction and resolution.
Ability to distill complex information into concise, impactful communications to both internal and external customers/stakeholders, often in a matrixed environment.
Preferred:
HL7 Certification (v2, CCDA and/or FHIR)
Integration Engine certification
EHR Integration Certifications such as Epic Bridges or Cerner FSI
Experience with Linux based operating systems such as RedHat
Understanding of networking principles
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $83,000.00 – $166,000.00. In specific locations, the pay range may vary from the range posted.
