Ecommerce Sales Solution Engineer - Pipe17
San Francisco Bay Area, CA
About the Job
Our agreement with employees
Pipe17 is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Pipe17, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. We try to set up an environment where every employee can feel deep pride in the work they do.
About the team
The Sales Solution Engineer team is the support and engine of the Pipe17 Sales Team. The team seeks to guide and find scalable solutions for our potential customers. The team is trained and prepared to define the project scope, technical proposal, and pricing to reinforce the Sales team approach.
About the role
The solution engineer is an experienced professional who supports the Pipe17 Sales team and has a strong relationship with the product, sales, development, and professional services teams, keeping up-to-date with the platform's potential and roadmap. The solution engineer helps the sales team to highlight the main business benefits to prospecting customers. Multifunctional skills such as sales planning and understanding the needs of our partners are expected of solution engineers.
As a Sales Solutions Engineer at Pipe17, you will bring a robust background in architecting solutions, project management, and technical solution development from your experience in ecommerce technology. Specializing in complex sales, pre-sales, and engineering tasks, you will offer a proven track record of effective communication and compelling product demonstrations.
Your expertise should extend to engineering enablement through comprehensive knowledge in solution architecture and technical solution development. You have a demonstrated ability to contribute to team growth by providing training and fostering a collaborative environment. Acting functionally as a Technical Project Manager, at Pipe17, you will successfully lead multifunctional teams, manage diverse business solution projects, and exhibit strong problem-solving skills.
Who you are
- You like digging deep into products and are an expert.
- You have experience in developing working relationships across all levels of management, internally and externally.
- You have experience in pre-selling or selling ecommerce solutions, iPaaS and technical knowledge for platform and integration models via API.
- You are a customer advocate both pre-sales and post sales.
- You love demonstrating the capabilities of your product to customers and partners.
- You develop and deliver compelling presentations and world-class demos that address complex business problems, including overviews, end-to-end flows, and role-based day-in-the-life scenarios – live in the system.
- You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, Typescript, Node.js, GraphQL, EDI, APIs, etc.
- You can work multi-functionally with colleagues and managers, internally and externally.
- You can translate complexity into action plans and communications.
- You translate the customers' needs into business and architectural solutions.
- You have a tech & math mindset, providing simple solutions to complex problems.
- You convey clearly – and with conviction – the benefits and differentiators of your product.
- You assist with demand generation activities.
- You maintain a positive, enthusiastic disposition during all interactions.
- You are resourceful and creative. Continuously innovative ways and techniques to improve outcomes.
- You are a results-driven self-starter with the ability to work independently and thrive in a competitive environment.
- You have advanced English knowledge (preferred).
Compensation (US FTE)
- Competitive salary
- Great healthcare + dental + vision coverage
- Retirement plan
- Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
- Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
About Us
Pipe17 is a venture funded software startup headquartered in Seattle, WA with a significant presence in the San Francisco Bay area.
We offer an innovative SaaS platform for ecommerce operations that automates management of order, inventory and product flows between 100+ ecommerce applications. Using Pipe17 our customers grow faster and serve their customers better all while reducing operational costs.
We are a solution business with innovative technology that is 10-100X faster than competitors. Selling both direct and through a growing network of partners, we are growing fast with many happy customers.
Pipe17 is backed by GLP Partners, a leading investor in the ecommerce logistics space. We recently raised a large round of capital to fund our growth, which you can read about here.