Embedded GSOC Operator (First Shift) - Sibylline Americas

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

​Our Benefits include:

• Medical/Dental/Vision
• Long Term/Short Term Disability
• Basic Life and AD&D Insurance
• 401(k) up to 5% matching
• PTO: 10 days accrued per year and 4 personal days each year
• Sick: 5 sick days front loaded every year

Join the Fast-Growing Security Industry and Make a Difference!  

​Are you passionate about saving lives and protecting assets? We have an exciting opportunity for you to join the rapidly expanding security industry in an entry level position. 

​As a GSOC Operator, working on site in Seattle, WA during the first shift (0600-1445), investigating alarms, alerting security services, and informing fire services when necessary. Alternatively, this role is perfect for you if you feel called to provide first-line assistance in corporate security and safeguarding people and assets. 

​No prior experience? No problem! We offer some of the best industry-standard training to equip you with the skills and knowledge needed to excel in this field. We only require an associate degree and a solid commitment to making a difference. 

​Join our team and be a part of an industry that is making a real impact on society. Please submit your application now to take the first steps towards a rewarding career now in the security industry. 

Duties and Responsibilities​

• Escalating and triaging incidents when necessary. Investigate alarms and respond by sending security patrol or alerting Fire services or Police, as needed
• Provide first line assistance to company employees in all concerns relating to safety and security, including monitoring the safety and security of travelling employees, including overseas
• Notify and coordinate responses through the distribution of advisories and other communications, compile, review, and log incident reports and daily reports
• Follow procedures for managing a variety of incidents, from minor incidents at the local level to global crises.​

Minimum

• High school diploma or equivalent
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced, at times stressed work environment
• Strong team player
• Comfortable with high-tech working environment, and willing to learn new tools and innovations
• Flexibility to work a variety of different shifts, and willingness to assist the team with overtime when needed
• Proficient in Microsoft Windows and Office Suite

Preferred

• Prior experience in a GSOC, Security Operations Center (SOC), TOC, or similar
• Bachelor’s degree in International Affairs/Relations/Business, Emergency Management, Political Science, Criminal Justice, or related discipline
• Experience with security systems, including alarm monitoring, electronic access control, and CCTV
• Experience with mass employee notification systems

Successful candidates will be invited to complete a writing assessment (at an arranged time to suit you) to test writing and analytical ability.  Shortlisted applicants will then be invited to a final panel interview. In the current environment, our interviews will be conducted virtually. 

​The remuneration for this role is negotiable for the right candidate, dependent on qualifications, aptitude and experience.  The salary for this position is $26/hour to $28/hour. 

​Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity.