Emergency - Veterinary Assistant (VVC Midlothian) - Ethos Veterinary Health

• Responsible for conducting triages and physical assessments on incoming patients to prioritize their clinical condition to determine their state of stability for immediate vs. non-emergent care
• Understanding common emergencies and appropriate action steps during time of patient’s initial presentation
• Ability to recognize and facilitate critical patients to getting the care they need in a timely manner if assessed as a critical case during time of triage; Communicating and obtaining approval for Critical Care forms
• Responsible for communicating with clients to obtain adequate medical histories on a patient’s health and presenting complaints
• Provide excellent client service and patient care at all times; maintain constant communication with owners throughout their visit to our hospital;
• Understanding normal vs abnormal vital sign parameters and alerting appropriate team members to decompensating patients whether hospitalized or outpatient
• In between triages, assist licensed technician and Technician’s Assistant with outpatient procedure such as, but not limited to, diagnostics, subcutaneous fluid therapy, medication administration
• Assisting in initial hospitalization of patients and their hourly treatments while following proper hospital protocol regarding documentation treatment sheets and Practice Management Software
• Restraining patients for diagnostic testing and physical examinations
• Completing Client Service Representative training to assist in client service-related tasks such as checking clients in and out, obtaining payments, answering phones, etc.

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