Emergency Veterinary Patient Care Manager, NVS - Ethos Veterinary Health

Nashville Veterinary Specialists in Nashville, TN is looking to add a Patient Care Manager to our Emergency team!

Compensation: $70,000-$80,000 annually, based on experience. (Relocation assistance available for out of state candidates)

Schedule:

• 4-5 days per week
• 1 dedicated administrative day each week
• Minimum 4 swing shifts per month and 2 weekend day shifts per month
• Participate in holiday and weekend manager support, to ensure consistent 7-day-a-week management coverage at NVS

Benefits:

• Paid Time Off
• Medical, Dental, and Vision insurance plans
• Short and Long Term Disability and Life Insurance
• 401k retirement planning and employer matching
• Discounted employee pet products and services
• C.E Allowance
• Scholarship and Sponsorship Program via Penn Foster
• Licensure Renewal and Out of State Licensure transfer reimbursements
• Uniform Allowance
• Cell Phone Discount
• YMCA Corporate Memberships
• Team building and Volunteer events
• Career Development strategies
• State of the art newly renovated and expanded hospital setting
• And more!                                                                 

About the Role: The Patient Care Manager is a hands-on leader responsible for overseeing patient care, ensuring medical competency, and fostering team well-being within their designated areas. This role involves managing and developing staff, providing training, and collaborating with doctors, hospital leaders, and management. The Patient Care Manager plays a crucial role in shaping policies, promoting accountability, and driving improvements in patient care, client experience, team health, and a healthy business at NVS.

Responsibilities of the Role:

• Supervise the technical and assistant staff of the ER, and oversee daily operations to ensure smooth workflow on the floor
• Collaborate closely with the Hospital Manager to be involved in the hiring process, action plans, or terminations. Provide continuous coaching and accountability to your team members, and engage in disciplinary process discussions as needed
• Oversee the training and skills testing of new employees within your area of responsibility, conduct 90-day and annual performance reviews
• Act as a primary resource for doctors and staff, troubleshooting medical concerns and answering questions. Address patient care concerns in real-time and ensure follow-through to maintain consistency and accountability. Work with other managers and supervisors to identify and resolve operational challenges
• Foster a positive work environment by promoting teamwork and effective communication
• Serve as Leader on Duty for hospital, rotating as needed

Requirements for the Role:

• Minimum of 5 years working in veterinary medicine with LVMT/VTS or equivalent experience and above average technical/medical knowledge base.
• Prior experience and success in leadership.
• Ability to collaborate effectively with team members across multiple services to provide comprehensive patient care and enhance the overall client experience.
• Attention to detail, with strong communication skills with both clients and team members.

At NVS, we're not just colleagues; we're a supportive community that celebrates victories together, both big and small. Here, you'll thrive in a nurturing learning environment where honing your skills and seeking guidance from teammates is not just encouraged, but embraced. What sets us apart is our commitment to fostering a culture of excellence and compassion. We prioritize patient care and client experience above all else, and we're looking for someone who shares our dedication. Apply today and come experience our supportive environment that will encourage you to be the best leader you can be!

https://www.nashvillevetspecialists.com/

Physical/Environmental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of each of these jobs. While performing the duties of any of these positions, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms. The employee is often required to lift and carry animals weighing fifty pounds or more; handle dogs weighing up to 150 pounds.

Nashville, TN

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Tags: RVT, Registered Veterinary Technician, Registered Vet Tech, Registered Vet Technician, Registered Veterinary Tech, CVT, Certified Veterinary Technician, Certified Vet Tech, LVT, Licensed Veterinary Technician, Licensed Vet Tech, Credentialed Veterinary Technician, Credentialed Vet Tech, Credentialed Veterinary Tech, Veterinary Technician, Veterinary Tech, Vet Tech, Vet Technician, Veterinary Assistant, Vet Assistant, Technician Assistant, Tech Assistant, Kennel Assistant, Kennel Technician, Kennel Tech, Animal Assistant, Veterinary Nurse, Vet Nurse

Powered by JazzHR