Employee Assistance Program Counselor | Full Time | Day - Concord Hospital

Summary

Offers supportive assessment, problem clarification and problem solving for individuals. Provides group educational and consultative services for managers and supervisors by performing the following duties. Consults with management toward resolution of employee performance problems.

Education

Five to six years of formal training or education beyond the high school level (e.g., Masters Degree or five-year program).

Certification, Registration & Licensure

Expected to be working toward CEAP within 2 years or have 10 or more years of EAP experience in lieu of CEAP.

Experience

Experience working with people in individual and group settings mandatory. Experience preparing and delivering training programs and public speaking preferred. Experience working with substance use, crisis management and/or human resources issues desirable.

Responsibilities

• Conducts basic intake and screening for all clients and assists individuals to cope with personal or work related problems.

• Acts as consultant to all levels of management regarding employee performance and work environment issues.

• Develops and/or teaches employee well-being or wellness classes.

• Refers clients to community resources as indicated by initial assessment and client preferences.

• Documents client interactions and workplace consultations/trainings for internal and external customers according to department policies.

• Consults with Hospital and external organizations on policy and procedure development, program development, and benefits management as indicated according to assessment of organizational needs and culture.

• Participates in promotion and relationship building activities with internal and external customers.

• Supports employees, managers, and HR in fitness for duty process.

• Plans and conducts Critical Incident Stress Management (CISM) and other critical incident response activities.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.

The employee is frequently required to do fine motor, hear, reach, sit, and speak. The employee is occasionally required to do repetitive motion, and drive.

Specific vision abilities required by this job include color vision, far vision and near vision.

The employee is occasionally exposed to airborne pathogens.

The noise level in the work environment is usually quiet.