Employee Benefits, Account Manager - Memphis, Tennessee - Alera Group
Memphis, TN 38120
About the Job
Group Benefits, an Alera Group company is looking for an Employee Benefits, Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Oversight of accounts, managing client and carrier relationships, and maintaining effective customer service for all assigned clients. Other responsibilities include in-depth understanding and knowledge of health care reform and compliance and labor laws affecting employee benefits and their administration.
- Manage the Employee Benefit renewal process, from marketing to enrollment.
- Consult on employee benefit plan designs.
- Identify and communicate sales opportunities to Brokers.
- Proactively consult on the Affordable Care Act and Compliance measures and disseminate information to clients promptly.
- Maintain client files and records in accordance with HIPAA and agency standards.
- Establish and preserve a solid business rapport with clients, Benefits Carriers, Vendors, and other Business Partners and stay up to date on applicable guidelines and policy changes.
- Maintain expertise/knowledge of all lines of coverage and other products/resources offered to clients.
- Minimum of a Bachelor’s Degree in a business-related field (or equivalent work experience)
- Three (3) to five (5) years of direct employee benefits experience
- Extensive knowledge of, employer-sponsored health and welfare benefits marketplace.
- Two (2)+ years of account management experience, required
- Strong written and oral communication skills
- Ability to work on multiple projects/ strong organization skills and practices
- Current Tennessee state insurance licensure
- Experienced in the use of Agency Management Software (AMS) systems.
- Proficient in MS Office Suite, particularly Excel.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
If you're a California resident, please read the California Consumer Privacy Act prior to applying.
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