Employee Relations Specialist at Wintrust Financial

Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.

• 5-7 years experience in Employee Relations experience
• Corporate Human Relations experience
• Advance computer skills
• Bachelors Degree or equivalent
• Some Travel

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)
• Competitive pay and discretionary or incentive bonus eligible
• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
• Family-friendly work hours
• With 175+ community bank locations, we offer opportunities to grow and develop in your career
• Promote from within culture

Why join this team?

• We have a culture that encourages an entrepreneurial spirit
• We offer multiple opportunities for development and upward mobility

Job Description Summary

Acts as a liaison between employer and employee (supporting Bank entities) , overseeing employee relations. This involves receiving and effectively handling employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary, updating employees with any changes in company policy, advising supervisors on treatment of staff and company policies, responds to employee violations of policy and generally helps to resolve conflict in the workplace.

What You’ll Do

Compliance and Security: 

• Ensure legal compliance and mitigate risk related to employment by investigating employee complaints, interpreting and applying corporate policies with fairness and consistency and, ensuring compliance with local, state and federal employment laws and regulations.

Results & Accountability

• Participates in escalated ER issues, including but not limited to:  leading investigations, documenting and communicating findings/resolutions, and appropriate coaching or disciplinary actions.
• Analyzes data to determine trends of current talent related to engagement, retention, performance themes, ER cases, EEOC claims, BSA investigations and the like.

Change Agility/Flexibility

• Analyzes both successes and failure for improvement opportunities
• Provides advice and oversight of job restructures, job eliminations and involuntary terminations
• Manages Engagement activities such as annual surveys, action planning, pulse surveys, and focus groups.
• Partners with COE

Interpersonal Skills / Social Competence

• Advises partners on employee relations framework and ensure consistent application of company policies and procedures.

Stakeholder Management: 

• Communicates the rationale behind policies, practices and procedures
• Advises supervisors on treatment of staff and appropriate administration of company policies, practices and procedures

Knowledge/Skills/Background/Experience

• 5-7 years experience in Employee Relations experience
• Corporate Human Relations experience
• Advance computer skills
• Bachelors Degree or equivalent
• Some Travel

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

#LI-HYBRID

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.