Employee Retention Program Manager - PSSI

WHO YOU ARE:

Are you a strategic thinker with a passion for driving team member engagement and retention? Do you excel at evaluating and improving programs to align with organizational goals? Are you a dedicated professional who thrives on mentoring and coaching others, with a strong ability to communicate effectively at all levels? If you are detail-oriented, data-driven, and committed to fostering a positive and inclusive workplace culture, this role is perfect for you. Your expertise in team member retention programs and your ability to evaluate and act on data will be key to your success in this position.

WHO WE ARE:

• The Leader in food-industry-related contract sanitation and food safety
• Over $1 Billion in sales with an excellent history of organic and acquisition growth
• Over 13,000 team members throughout North America
• Corporate headquarters in Atlanta, Georgia with team members working in over 300 customer plants throughout North America

OUR VISION:

To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners.

• Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands.
• Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.
• Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.
• Customer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement.
• Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve.

WHAT YOU WILL DO:

The Employee Retention Program (“ERP”) Manager drives ERP for the division by planning, developing, and implementing initiatives related to team member engagement, workforce culture, and team member well-being, as well as measuring their effectiveness. Job duties include:

• Effectively communicate the ERP program to all levels of the organization.
• Oversee the ERP Program while ensuring compliance with company policies and procedures.
• Specific goals and expectations will be established on an annual basis and continually measured in the following categories:
• Reduction in turnover rate.
• Improvements in training and awareness.
• Increase retention, engagement, and attendance.
• Evaluate the program across the division to ensure turnover, retention, and attendance strategies align with the company's goals and culture.
• Identify and address training needs within the program.
• Ensure a positive onboarding experience for new team members, including comprehensive orientation and training.
• Conduct ERP assessments and develop corrective action plans, as necessary.
• Provide ERP Training, mentorship, and coaching:
• Establish a regular schedule for coaching and mentoring.
• Facilitate ERP training and development sessions.
• Supervise the implementation of the program.
• Work with leadership to incorporate company values and culture into daily operations.
• Develop effective communication channels for sharing ERP program best practices.
• Analyze data to plan strategically for future actions and evaluate travel requirements.
• Perform additional job duties as assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Demonstrated ability to train team members.
• Proficiency with various word processing, spreadsheet, and presentation software.
• Strong organizational skills and attention to detail.
• Strong strategic communication skills.
• Active and valid driver’s license.
• Ability to commute to locations in division by plane or automobile.

WHAT WE PREFER YOU HAVE:

• Bilingual Skills.
• Previous experience as an ERP Supervisor.
• External candidates should have experience in team member engagement or a similar role.

OUR ENVIRONMENT:

This position involves occasionally working from a home office, traveling to various work locations by car and air, and working in wet, hot, and cold environments, often while wearing personal protective equipment (“PPE”).

WHAT WE OFFER:

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program
• Training & Development Opportunities

Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

YOUR NEXT STEPS:

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!

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