Employment Development Specialist - ServiceSource

Primary Duties

The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct intakes, inventories, and assessments to establish employment goals
• Conduct activities for job searches and placement.
• Provide job coaching and long-term support services.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Perform general case management including detailed report writing.

Additional Responsibilities

Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation

• Perform task and job-site analysis on selected sites to assure appropriate job matches.
• Provide consultation, guidance, and disability awareness training (as needed) to employers and business representatives.
• Coordinate and participate in interdisciplinary team process and other meetings pertaining to participant’s individual support plan; prepare annual individual support plans.
• Provide assistance to participants creating resumes.
• Prepare participants for interviews, providing instruction concerning dress, greeting people, responding to, and asking questions. Provides personal assistance required for successful work experience/ hiring process. 
• Perform other related responsibilities as assigned.

Qualifications: Education, Experience and Certification(s)

• High school diploma or General Educational Development (GED) required.  Associate degree in a related field is preferred.
• Flexibility to work outside of normal business hours, to include evenings and weekends is preferred.
• One year of experience working with individuals with disabilities preferred.
• Pass and maintain Department of Human Services background clearance required.
• Prior experience in developing partnerships with employers is required.
• Knowledge of supported employment, and job training issues for persons with disabilities preferred.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR). 

Knowledge, Skills, and Abilities

• Ability to job develop and create vocational supports.
• Proficiency in Marketing and or Sales strategies.  
• A creative and charismatic self-starter with excellent interpersonal and organizational skills.
• Excellent oral/verbal communication skills.  
• Possess a competitive nature and a desire to achieve and exceed monthly expectations.
• Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software.   

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is required to sit, talk, and hear. The employee may occasionally need to walk within an office setting.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will be visiting a variety of employer worksites in the community, which can vary with regards to noise level and weather/temperature conditions.

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information