Endeavor communications - Technology and Product Analyst - Endeavor Communications
Carmel, IN 46082
About the Job
About our Company:
Welcome to Endeavor Communications, where innovation sparks, hearts beat with care, and teamwork reigns supreme! Our dynamic company is fueled by three electrifying values: Take Initiative, Care Deeply, and Endeavor Together. Brace yourself for a workplace where bold ideas take flight, empathy fuels our actions, and collective effort propels us to extraordinary heights. Join the excitement at Endeavor Communications, where every moment is a thrill and success is our ultimate adventure!
Duties:
- Develop a deep understanding of our products, their features, benefits, and competitive advantages.
- Stay updated on industry trends, competitor offerings, and market demands related to our products.
- Research new products that may benefit our brands.
- Keep an accurate vendor database across all brands.
- Conduct market research to identify customer needs, market trends, and potential new product opportunities.
- Analyze customer feedback and usage data to continuously improve our products.
- Work closely with sales, marketing, and development teams to define product requirements and prioritize features.
- Create, distribute, and analyze customer satisfaction surveys.
- Perform competitive research for all brands.
- Perform analytics on various data sets as required.
- Compile and analyze data on competitive bid across brands (ERATE, etc.).
- Engage directly with customers to gather feedback, understand pain points, and identify opportunities for product enhancements.
- Function as a product advocate, representing the voice of the customer within the organization
Education/Experience:
-
Bachelor’s degree in business, marketing, engineering, or related field (or equivalent experience).
Benefits we offer!
- 401k with 100% match up to 6% employee contribution
- Medical
- Dental
- Vision
- Employer Paid - Life Insurance - 3x your salary
- Employer Paid - Long-term Disability
- Employer Paid - Short-term Disability
- Employer Paid - Access to financial planning services
- EAP
Come Join our team Today!