Energy Advisor - Walker-Miller Energy

Company Overview:

Walker-Miller Energy Services is a 24-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency.  We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.   

Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.

Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.

B - Boldly Go

E – Embrace Equity

H - Humble Confidence

I - Inclusive Stewardship

V - Value Reputation

E - Extraordinary Experience

Position Summary:

The Energy Advisor is responsible for facilitating customers' journey through the program, performing comprehensive energy assessments on homes, and communicating findings to Program participants including actionable follow up steps that can be taken to achieve energy efficiency. The Energy Advisor has deep experience and knowledge of residential energy assessments, weatherization, and overall understanding of the practice of building science. They will work with and collaborate with the Program team to build and continually improve operations of the HER (Home Energy Rebate) Program.

Essential Responsibilities:  This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Embrace and operate within our core values.
• Establish and maintain positive working relationships with customers and clients by ensuring a high level of customer service.
• Perform administrative tasks required to facilitate customer intake and scheduling.
• Conduct energy assessments with the goal of identifying a pathway to decarbonize households, and to assess for quality of work completed.
• Synthesize findings from energy assessments into reports and energy models with actionable next steps.
• Communicate findings to representatives of participating households, answering any questions they have.
• Communicate with contractors on an as-needed basis to support project completion.
• Manage multiple projects at once.
• Participate in continuing education in order to maintain an up-to-date knowledge of the field of building decarbonization.
• Assist with outreach efforts as needed.
• Collaborate closely with the Program Manager to ensure program KPI's are met regularly.
• Meet with EGLE and internal Program Team as needed to communicate program insights. 

Minimum Qualifications:

• High School Diploma or equivalent.
• At least 3 years working experience in one or more of the following fields:
  • Building science & design 
  • Building envelope 
  • Weatherization, or related fields 
  • Building maintenance, home inspection 
  • HVAC, lighting, controls, / renewable energy. 

Desired Qualifications:

• Experience in customer service, sales, and/or field work.
• Salesforce experience.

Licenses & Certifications

• Valid driver's license with acceptable driving record.
• Certified as a Building Performance Institute (BPI) Building Analyst Professional, preferred.
• Willingness to obtain additional certifications as needed (e.g. BPI Healthy Housing Principles).

Travel Requirements

• Willingness to travel up to 75% of the time.

Physical Demands and Work Environment

• Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
• The team member will frequently be exposed to conditions that will require them to walk, kneel, crouch and/or crawl (e.g. attics and/or crawl spaces).
• Ability to lift up to 30 pounds.
• Noise level is typically moderate.  
• May occasionally be exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and risk of electrical shock.
• May occasionally be exposed to wet and/or humid conditions; extreme cold; extreme heat; and vibration. In these circumstances, the employee will be required to comply with the prevailing safety training in place according to the individual customer requirements.  

Note: Reasonable accommodation may be made for individuals with disabilities to perform the essential functions of this position.

The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates' demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.

Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.

E-Verify Notice

E-Verify Notice (Spanish)

Right to Work Notice

Right to Work Notice (Spanish)