Enrollment Supervisor - Essen Medical Associates

Company Overview: At Essen Health Care, we care for that! 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Position Title: Supervisor of Enrollment

Job Summary: The Supervisor of Enrollment manages and organizes the enrollment of patients. The post also supervises patient’s handling of information, informing schedules, orientations, and facilities’ events in line with the enrollment process.

• Responsible for leading and managing all Eligibility and Enrollment functional, technical, and operational activities
• Subject matter expert on Affordable Care Act eligibility and enrollment standards for programs including Qualified Health Plans, APTC, CSR, Modified Adjusted Gross Income (MAGI) and non MAGI Medicaid
• Manage Contact Center strategy and direction including working with external organizations and vendors
• Liaison with federal contacts at the Center for Medicaid and Medicare Services (CMS) on Eligibility and Enrollment related topics
• Provides other duties as necessary which may be assigned by the Director of Operations.

• Bachelor’s degree from an accredited college and 10+ years of work experience in the healthcare industry
• Strong knowledge and experience with Medicaid policies and standards of eligibility. Working knowledge and firsthand experience with Arkansas’ Private Option rules and processes is highly desirable.
• Strong knowledge and experience implementing Affordable Care Act policies and programs
• Technical interface design experience
• Must have strong analytical, writing, and negotiation skills
• Demonstrated maturity and capacity to navigate a complex structure and respond to shifting and fluid priorities
• Excellent judgment, the ability to communicate openly among colleagues at all levels, a “hands-on” approach, and the ability to think strategically and produce strong results
• Ability to prioritize, work on tight deadlines and work on multiple projects

Salary: $45,000-$65,000

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.