Enterprise Master Data Management Business Partner at Roche
San Jose, CA 95101
About the Job
Roche fosters diversity, equity and inclusion, representing the communities we serve
When dealing with healthcare on a global scale, diversity is an essential ingredient to success
We believe that inclusion is key to understanding people’s varied healthcare needs
Together, we embrace individuality and share a passion for exceptional care
Join Roche, where every voice matters.The PositionRelocation benefits are not available for this job posting.That’s what makes us Roche:Enterprise Master Data Management (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.The Opportunity:In the Enterprise Master Data Management Operations Business Analyst role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement
In this role, you will ensure that technological architecture meets user requirements, and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring
Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process
Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Business Partner domain regarding the daily work coordination, and propose process and system improvements across multiple divisions
Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations.Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordinglyCollaborate with IT teams to translate business requirements into technical solutionsPerforms and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standardsManagement of continuous data cleansing and Data lifecycle managementAnalyze business processes and identify opportunities for automation and optimizationDevelop business cases and proposals for process improvements and system upgrades Maintenance of SOPs, Knowledge Base and User GuidanceAudit control management (ICFR)Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts Project management (lead, coordinate, facilitate, participate within RSS projects and participate in global projects)Who you are:We are looking for someone who is self-motivated, really passionate about their job and understands that providing a high-quality service is crucial for the organization
As an ideal team member, you are open-minded, dedicated to make a difference and open to constant development.Strong communication skills in English (written and spoken) are essential.Strong customer centricity and stakeholder management skillsExperienced in SAP (FI, MM, CO, SD)Ability to work independently and in team as wellFocus on details and innovationSkilled in multitasking and prioritizationHas analytical thinking3–5 years Master Data management experience is desirableProject experience (desirable)#LI-DC1Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare
Working together, we’ve become one of the world’s leading research-focused healthcare groups
Our success is built on innovation, curiosity and diversity.The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region
Today Roche employs altogether around 800 employees in Costa Rica.Roche is an Equal Opportunity Employer.SummaryLocation: San Jose, Costa RicaType: Full time
When dealing with healthcare on a global scale, diversity is an essential ingredient to success
We believe that inclusion is key to understanding people’s varied healthcare needs
Together, we embrace individuality and share a passion for exceptional care
Join Roche, where every voice matters.The PositionRelocation benefits are not available for this job posting.That’s what makes us Roche:Enterprise Master Data Management (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.The Opportunity:In the Enterprise Master Data Management Operations Business Analyst role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement
In this role, you will ensure that technological architecture meets user requirements, and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring
Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process
Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Business Partner domain regarding the daily work coordination, and propose process and system improvements across multiple divisions
Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations.Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordinglyCollaborate with IT teams to translate business requirements into technical solutionsPerforms and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standardsManagement of continuous data cleansing and Data lifecycle managementAnalyze business processes and identify opportunities for automation and optimizationDevelop business cases and proposals for process improvements and system upgrades Maintenance of SOPs, Knowledge Base and User GuidanceAudit control management (ICFR)Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts Project management (lead, coordinate, facilitate, participate within RSS projects and participate in global projects)Who you are:We are looking for someone who is self-motivated, really passionate about their job and understands that providing a high-quality service is crucial for the organization
As an ideal team member, you are open-minded, dedicated to make a difference and open to constant development.Strong communication skills in English (written and spoken) are essential.Strong customer centricity and stakeholder management skillsExperienced in SAP (FI, MM, CO, SD)Ability to work independently and in team as wellFocus on details and innovationSkilled in multitasking and prioritizationHas analytical thinking3–5 years Master Data management experience is desirableProject experience (desirable)#LI-DC1Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare
Working together, we’ve become one of the world’s leading research-focused healthcare groups
Our success is built on innovation, curiosity and diversity.The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region
Today Roche employs altogether around 800 employees in Costa Rica.Roche is an Equal Opportunity Employer.SummaryLocation: San Jose, Costa RicaType: Full time
