Entry Level Bilungual Customer Service 1099 Position - Eone Auto Group

Join the dynamic team at Eone Auto Group, located in Dalworthington Gardens, Texas, as an Entry Level Bilingual Customer Service Representative. We are looking for enthusiastic individuals who are passionate about providing top-notch customer service and are fluent in both English and Spanish. This on-site role offers the chance to work in a supportive and collaborative environment, where your contributions are valued and your development is encouraged. As an integral part of our administrative team, youll be the first point of contact for our clients, ensuring their needs are met with professional and positive interactions. Eone Auto Group prides itself on building strong relationships with its customers and maintaining a welcoming atmosphere for both employees and clients. If youre eager to start your career in a vibrant and growing company, we invite you to bring your talents to Eone Auto Group.

Salary Range: $15.00 - $18.00 per hour

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

4 Day Work Week

Responsibilities

Customer Interaction: Assist bilingual customers with inquiries and provide enthusiastic support to enhance overall satisfaction.

Documentation: Accurately document customer interactions, ensuring details are correctly logged and updated in the system.

Problem Resolution: Identify and resolve issues efficiently while maintaining a positive attitude to ensure customer satisfaction.

Communication: Liaise between different departments to ensure customer concerns are addressed promptly and efficiently.

Feedback Collection: Actively collect and communicate customer feedback to contribute to service enhancements.

Language Skills: Proficiency in both English and Spanish is required to effectively communicate with a diverse customer base.

Communication: Strong verbal and written communication skills to handle inquiries professionally.

Interpersonal Skills: Ability to interact positively with customers and maintain a welcoming demeanor.

Problem-Solving: Capability to address customer questions and concerns effectively and efficiently.

Organizational Skills: Detail-oriented with the ability to manage multiple tasks simultaneously.

Adaptability: Comfortable working in a fast-paced environment.

Availability: Flexibility to work varied hours, including weekends.