Epic Inpatient Application Analyst/Trainer - FT - Days - DIO WPB - Hybrid Eligible - Memorial Healthcare System
West Palm Beach, FL
About the Job
Location:
West Palm Beach, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Seeking an Epic Inpatient Trainer/Analyst to support Inpatient functions of an Epic Connect hospital in Belle Glade- Palm Beach County. Your experience in Provider and Clinical workflows in a hospital setting, project team lead experience, and good interpersonal skills with all roles will help you exceed in this role. We look forward to providing the opportunity to deliver training, support, and workflow expertise to clinicians/provider
This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Responsibilities:
Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems.
Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.
Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development.
Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.
Participates in vendor selection, data management, and process improvement for assigned business application.
Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users.
Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received.
Develops digital tools to ensure they meet applicable regulations and standards.
Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement.
Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers.
Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency.
Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education and Certification Requirements:
Associates (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions and Physical Requirements:
West Palm Beach, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Seeking an Epic Inpatient Trainer/Analyst to support Inpatient functions of an Epic Connect hospital in Belle Glade- Palm Beach County. Your experience in Provider and Clinical workflows in a hospital setting, project team lead experience, and good interpersonal skills with all roles will help you exceed in this role. We look forward to providing the opportunity to deliver training, support, and workflow expertise to clinicians/provider
This position is responsible for administration and support related to Memorial's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support.
Responsibilities:
Supports associate application analysts to develop application management skill sets and understand more complex Memorial systems.
Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.
Performs work of moderate complexity for assigned business application including collecting and auditing information, analyzing data, and generating reports, preparing operating instructions, and compiles documentation of program development.
Partners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.
Participates in vendor selection, data management, and process improvement for assigned business application.
Manage applications projects as needed. Supports end-users, in partnership with selected vendors if applicable, to provide customer service and classroom/virtual training for users.
Maintains knowledge of current operational workflows that are supported through the business or clinical application.
Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Oversees application activities including the archiving of data and security administration, and electronic data received.
Develops digital tools to ensure they meet applicable regulations and standards.
Designs and maintains report structure and analysis needs in order to communicate application management findings and identify areas for improvement.
Contributes to the design and upgrade of clinical systems or business systems to ensure up-to-date versions that serve all necessary clinical or business needs. Documents application data needs and business requirements as input into application upgrades and modifications for the developers.
Builds and codes moderately complex applications and/or modules using common programming languages to configure and maintain applications. Tests, troubleshoots to user requirements, inquiries and problems and provides input in the development or modification of currently established processes and procedures to drive application efficiency.
Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, ORGANIZATION SKILLS (4), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education and Certification Requirements:
Associates (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Equivalent work experience may substitute for education requirement.Equivalency for degree: High school diploma plus five years of experience. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions and Physical Requirements:
- Bending and Stooping = 40%
Source : Memorial Healthcare System
