Events & Student Experience Coordinator, EMBA - University of Utah
Salt Lake City, UT
About the Job
Details
Open Date 10/21/2024
Requisition Number PRN40138B
Job Title Graduate Student Coord II
Working Title Events & Student Experience Coordinator, EMBA
Job Grade E
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday through Friday, with alternating Saturdays required to support student class days. A comp day is provided for each Saturday worked. Additionally, occasional evening availability is necessary for recruiting or student events.
_This role is considered essential, requiring the employee to work on campus._
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 52,000 to 58,000
Close Date 11/30/2024
Job Summary
We are searching for a dynamic and motivated Events & Student Experience Coordinator to join the Executive MBA ( EMBA ) program at the University of Utah. Operating within a professional, customer-centric, and results-oriented environment, this role is pivotal in delivering exceptional student services and enriching the student journey. The ideal candidate will exhibit a passion for events, hospitality, and providing top-notch customer service to EMBA students, ensuring an unparalleled academic experience. This position involves extensive interaction with prospective and current students, alumni, faculty, vendors, and university staff, necessitating effective collaboration, coordination, project management, and teamwork.
Responsibilities
1. Event Planning and Execution: Organize and oversee student-focused events and activities aimed at fostering networking, peer interaction, and community building within the EMBA program. Coordinate all aspects of class days, managing logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of all necessary resources. Plan, organize, and execute a wide array of student and alumni events, including but not limited to social hours, orientation, graduation, guest speakers, and alumni gatherings. Evaluate programs and events and implement improvements for an enhanced student experience.
2. Faculty Support: Conduct pre-course meetings with faculty to assess support requirements and preferences. Coordinate the procurement and delivery of course materials such as books, cases, and syllabi, ensuring timely delivery. Manage faculty needs within the Canvas platform, including setup of quizzes, distribution of electronic files, and course management support. Offer ongoing assistance and support to faculty throughout the duration of courses to ensure smooth operations and the delivery of high-quality education.
3. Student Support: Actively engage with EMBA students to cultivate a supportive and inclusive learning environment conducive to academic success. Communicate program details, updates, and important information to students through various channels. Manage communication channels effectively to keep students informed and engaged throughout their academic journey. Serve as the point of contact for student inquiries, providing timely and accurate assistance with program components, policies, and procedures. Collaborate with relevant departments to address student concerns promptly and ensure their needs are met satisfactorily. Maintain student records and databases with accuracy and confidentiality. Solicit feedback from students to gather insights and suggestions for program improvement, implementing enhancements as needed.
4. Budget Management: Track budgets, reconcile bills, and manage financial aspects of events and student support initiatives, ensuring fiscal responsibility and efficiency.
5. Recruiting, Admissions, and Enrollment: Assist with recruiting and admissions processes, engaging in significant interpersonal communication to discuss program details with prospective students or new admits via phone, email, and in-person interactions. Support student enrollment and conduct onboarding and orientation sessions for newly admitted students, covering program information, student platforms, and academic policies. Process student enrollment and verify documentation, ensuring compliance with university regulations.
*This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Often: Bending, reaching overhead, lifting – up to 25 pounds.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
2 years’ of related experience.
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
+ Strong customer service, interpersonal, and relationship-building skills.
+ Ability to problem-solve in a fast-paced environment and achieve results.
+ Independent worker capable of managing multiple tasks efficiently.
+ Excellent oral, written, and telephone communication skills.
+ Coachable and collaborative mindset and openness to new ideas.
+ Proficiency in Microsoft Office suite.
+ Flexibility to work occasional weekends.
Type Benefited Staff
Special Instructions Summary
Additional Information**
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Open Date 10/21/2024
Requisition Number PRN40138B
Job Title Graduate Student Coord II
Working Title Events & Student Experience Coordinator, EMBA
Job Grade E
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
Monday through Friday, with alternating Saturdays required to support student class days. A comp day is provided for each Saturday worked. Additionally, occasional evening availability is necessary for recruiting or student events.
_This role is considered essential, requiring the employee to work on campus._
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 52,000 to 58,000
Close Date 11/30/2024
Job Summary
We are searching for a dynamic and motivated Events & Student Experience Coordinator to join the Executive MBA ( EMBA ) program at the University of Utah. Operating within a professional, customer-centric, and results-oriented environment, this role is pivotal in delivering exceptional student services and enriching the student journey. The ideal candidate will exhibit a passion for events, hospitality, and providing top-notch customer service to EMBA students, ensuring an unparalleled academic experience. This position involves extensive interaction with prospective and current students, alumni, faculty, vendors, and university staff, necessitating effective collaboration, coordination, project management, and teamwork.
Responsibilities
1. Event Planning and Execution: Organize and oversee student-focused events and activities aimed at fostering networking, peer interaction, and community building within the EMBA program. Coordinate all aspects of class days, managing logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of all necessary resources. Plan, organize, and execute a wide array of student and alumni events, including but not limited to social hours, orientation, graduation, guest speakers, and alumni gatherings. Evaluate programs and events and implement improvements for an enhanced student experience.
2. Faculty Support: Conduct pre-course meetings with faculty to assess support requirements and preferences. Coordinate the procurement and delivery of course materials such as books, cases, and syllabi, ensuring timely delivery. Manage faculty needs within the Canvas platform, including setup of quizzes, distribution of electronic files, and course management support. Offer ongoing assistance and support to faculty throughout the duration of courses to ensure smooth operations and the delivery of high-quality education.
3. Student Support: Actively engage with EMBA students to cultivate a supportive and inclusive learning environment conducive to academic success. Communicate program details, updates, and important information to students through various channels. Manage communication channels effectively to keep students informed and engaged throughout their academic journey. Serve as the point of contact for student inquiries, providing timely and accurate assistance with program components, policies, and procedures. Collaborate with relevant departments to address student concerns promptly and ensure their needs are met satisfactorily. Maintain student records and databases with accuracy and confidentiality. Solicit feedback from students to gather insights and suggestions for program improvement, implementing enhancements as needed.
4. Budget Management: Track budgets, reconcile bills, and manage financial aspects of events and student support initiatives, ensuring fiscal responsibility and efficiency.
5. Recruiting, Admissions, and Enrollment: Assist with recruiting and admissions processes, engaging in significant interpersonal communication to discuss program details with prospective students or new admits via phone, email, and in-person interactions. Support student enrollment and conduct onboarding and orientation sessions for newly admitted students, covering program information, student platforms, and academic policies. Process student enrollment and verify documentation, ensuring compliance with university regulations.
*This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Often: Bending, reaching overhead, lifting – up to 25 pounds.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
2 years’ of related experience.
Demonstrated human relations and effective communication skills
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
+ Strong customer service, interpersonal, and relationship-building skills.
+ Ability to problem-solve in a fast-paced environment and achieve results.
+ Independent worker capable of managing multiple tasks efficiently.
+ Excellent oral, written, and telephone communication skills.
+ Coachable and collaborative mindset and openness to new ideas.
+ Proficiency in Microsoft Office suite.
+ Flexibility to work occasional weekends.
Type Benefited Staff
Special Instructions Summary
Additional Information**
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Source : University of Utah
