Executive Director - Arden - CCMC

Are you an experienced community leader committed to enhancing the homeowner’s experience? Do you love making the strategic vision a reality?

We’re CCMC, a community management company specializing in large-scale communities. Our vision of revolutionizing the industry by inspiring a resident-centric focus is brought to life by our core values of Integrity, Respect, Service, and Community.

The Executive Director serves as an integral part of the leadership of the community, acting as advisor to the Board and volunteer committees regarding policies and procedures and creating a variety of social opportunities to promote and maintain a true sense of community. They will play a crucial role influencing and providing leadership and strategic direction for the community.

About the Community:

Located in Palm Beach County, Arden features a 10,000 square-foot clubhouse, two pools, 19 miles of trails, plus a five-acre farm and community garden all situated around a mile-long central lake. These amenities combine to offer residents a rich and earthy experience. Nearly every home will back up to a park, greenway or nature trail. Here, neighbors can enjoy the simple pleasures of country living, along with the connectivity and conveniences of city life. The community is planned for 2,000 homes.

What you’ll accomplish:

• Responsible for the leadership, administration, financial, operational, and technical oversight of the community, staff, and service contractors, with daily interaction with community residents and volunteers
• Facilitates orientation and training of the Board and committee members, as well as long range planning and annual goal setting
• Serves as liaison between the association and other entities, which can include the developer, builders, sub-associations, commercial parcels, club facilities and schools or public facilities, and may extend to municipal departments and other community associations
• Responsible for recruiting, hiring, supervising, training and mentoring employees to develop skills necessary to advance within the community and CCMC
• This position owns the accountability for adhering to any applicable policies, procedures, state laws, as well as the CCMC management contract
• Serve the community by creating a variety of opportunities to promote and maintain a true sense of community
• Manages the preparation of all annual budgets, reserve studies and variance reports
• Facilitates long-range planning and annual goal setting
• Leads the execution of board-approved projects

What we’re looking for:

• The ideal candidate will have PCAM and at least seven years’ experience in on-site large-scale community association management
• Bachelor’s degree or equivalent in business, public administration or a related field
• Robust operational background and understanding of community financials
• Ability to build relationships through the highest level of customer service, sophistication and professionalism
• One or more highest level of nationally recognized certifications or designations, e.g. Professional Community Association Manager (PCAM), Certified Property Manager (CPM), MBA or Master’s degree
• Ability to successfully engage on a variety of levels, including speaking and writing
• Effective leadership, organizational, and conflict resolution skills
• Extensive knowledge of laws and guidelines governing the operation of community associations and governing documents (highly preferred)
• Proficient computer skills in Windows environment
• Must pass a pre-employment drug screen and background check
• CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states)

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email talent@ccmcnet.com so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

What we offer:

• Comprehensive benefits including medical, dental, vision and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee Assistance Program
• Optional pet insurance
• Training and educational assistance
• Perhaps most importantly, a service-focused team dedicated to your success!