Export Supervisor / Manager at ARC GLOBAL LOGISTICS INC

This position is for local residents only.
Sorry, Visa / sponsorship not available.

Export Supervisor / Manager

• Receive, review, and process export documentation for accounts from A-Z.
  
• Must have a good knowledge and understanding of the Export Regulations or other government agency regulations that govern exports.
  
• Must have a good knowledge and understanding of TSA regulations.
  
• Ensure documentation is accurately processed, and sent to carrier, customers and agents in a timely manner.
  
• Obtain and create quotes for shipments and source best method of transportation.
  
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
  
• Continue to explore different options to reduce cost, and increase revenues.
  
• Track and trace shipment and provide updates to clients, sales and overseas agents.
  
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
  
• Demonstrate an emphasis on customer satisfaction per company policy.
  
• Maintain shipment files and ensure billing is completed within a timely manner.
  
• Give input regarding existing process, procedures and working environments to improve and advance the service level to the customer, profitability of file
  
• Be technically competent and well informed of changes in customer service requirement and regulatory matters
  
• Report inconsistencies between customer profiles and rate structure incl. all loss files.
  
• Any other task, as required
  Requirements:
  
  • Strong understanding and knowledge of TSA, US Export Procedures and Regulations
    
  • Min. 5 years' air and ocean export operations experience, with a freight forwarder / NVOCC
    
  • Knowledge on incoterms
    
  • Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
    
  • Highly organized
    
  • Displays a flexible and open minded willingness to adapt to new environments and be a team player
    
  • Must have strong ethical standards
    
  • PC Proficient in Microsoft Office Products
    
  • Cargowise Experience a plus
    
  • Authorized to work in the US for any employer