FLOORPERSON - POKER (SALARY) - Seminole Gaming

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service:

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http://www.gotoworkhappy.com/benefitsto see our full list of benefits! 

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include unnatural hair color, visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

JOB DESCRIPTION

The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games.

Essential duties include, but are not limited to:

• Oversees the operations and conduct of Poker games and makes table decisions as necessary
• Prepares and submits player rating information
• Maintains a clean, safe, hazard-free work environment within area of responsibility
• Performs all other related  and compatible duties as assigned
• Controls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followed
• Promotes positive customer relations,  answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general information
• Resolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriate
• Assures overall cleanliness and comfort level of assigned area
• Performs all other duties as assigned

• High school diploma or general education degree (GED) is required
• Past employment experience as a Poker Floor Supervisor or Dual-Rate Poker Dealer/Floor Supervisor required
• Must possess organizational and interpersonal skills as well as a team oriented attitude
• Must be willing and available to change shift days off and/or start time immediately upon effective date of employment/promotion
• Must present professional image of excitement, enthusiasm, and outgoing personality while being able to project a professional image
• Ability to deliver a service level which creates an atmosphere that makes our Guests want to return, giving each Guest a positive, memorable entertainment experience
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organization goals

Work Environment:

• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• Position requires employees to regularly use hands to handle or feel; and talk or hear
• Position requires ability to stand and walk for long periods of time
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
• While performing the duties of this job, the employee must be able to respond to visual and aural cues.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen    

Disclaimer 
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).