FRFS Senior Industry Relations Representative - Federal Reserve Bank (FRB)

Company

Federal Reserve Bank of Chicago

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve our mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

As a Senior Industry Relations Representative you will lead large-scale programs in support of our external engagement strategy and payment system improvement initiatives. You will primarily be responsible for FRFS executives’ strategic engagement within the payments industry. This entails the design and management of outreach and executive visibility to create industry awareness of our top priorities. In addition, you will be expected to partner on payments system improvement initiatives which includes working on emerging trends collectively with colleagues and the payments industry. You will lead efforts with a client focus, building positive relationships with stakeholders, and strong project management skills.

The level of work required is considered advanced and staff must be able to work under minimal supervision. This position does not have direct reports.
#LI-Hybrid

Your Responsibilities

• Develop and lead efforts that support executive visibility plans, consulting with internal stakeholders on objectives, prioritization, and impact to meet our high priority objectives.
• Promote payment system improvement initiatives to traditional and new audiences through individual and group industry meetings, speaking engagements, and conferences and events.
• Plan and coordinate industry discussion forums to solicit industry input into financial services strategy and payment system improvement initiatives.
• Lead efforts in developing and managing tools and processes to support central coordination of industry relationship activities including annual planning, meeting planning, messaging, and reporting.
• Capture, synthesize and report key learnings from industry interactions to inform business plans and decisions.
• Build complex project plans, coordinates reviews and approvals, proactively manages the process to meet deadlines.
• Build positive relationships with company partners and interact with executive level leadership across FRFS business lines and Federal Reserve System.
• Partner with marketing, sales, District outreach, public information and product teams as needed.

Your Background

• Bachelor's degree
• 5-8 years of relevant work experience in areas such as community relations, marketing, sales or corporate communications

Your Knowledge & Skills:

• Writing and editing skills with an ability to synthesize complex topics and information
• Excellent oral communication and executive presence skills
• Ability to manage multiple projects in a highly complex, fast-paced agile environment, geographically diverse, and matrixed organization
• Demonstrates aptitude to work cross-functionally and lead varying levels of teammates/leaders towards a vision
• Independent thinking, objective analysis, and decision-making abilities
• Advanced level of attention to detail resulting in high-quality programs
• Ability to negotiate and influence without direct authority and strong relationship management skills
• Preferred, not required: Possesses and applies strong knowledge of payments, FRFS and the payments ecosystem

What we offer

• Comprehensive benefits package include medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
• A continuous learning environment with opportunities to gain new skills and grow your career

Requirements

Must be willing to travel up to 10% of time.

This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position and sponsorship for a work visa, and subsequently for permanent residence, if they sign a declaration of intent to become a U.S. citizen and meet other eligibility requirements.

In addition, all candidates must undergo applicable background checks and comply with all applicable information handling rules, and all non-U.S. citizens must sign a declaration of intent to become a U.S. citizen and pursue a path to citizenship.

As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Sales/Marketing

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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