Facilities Supervisor I-Ayer - Massachusetts Trial Court

Unleash Your Leadership Potential as a Facilities Supervisor I in Ayer!MTC, a renowned leader in the Facilities Management industry, is seeking a dynamic and proactive Facilities Supervisor I to join our team in Waltham. If you thrive in a fast-...

Title: Facilities Supervisor I-Ayer

Pay Grade: Grade 14

Starting Pay: $63,418.15/Yr.

Departmental Mission Statement: The Facilities Management and Capital Planning department provides for the management and maintenance of 62 state-owned courthouses, and 42 leased facilities located in ten counties of the Commonwealth. The Department is committed to administering effective property management, facility operations, facility renewal, and the delivery of quality customer service in support of the administration of justice throughout the Commonwealth.

Notes: 

• This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.
• This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early
• The hours for this position is 3pm-11pm.

Position Summary: Working within the Facilities Management Department, the Facilities Supervisor I supervises all maintenance staff and related work in the facility supervised, as well as coordinates with systems personnel on any installations or repairs that are completed in the assigned facility.  The Facilities Supervisor I is responsible for the maintenance and custodial functions of one stand-alone courthouse facility that does not include multiple court departments and is less than 70,000 square feet. A Facilities Supervisor I may also serve as the 2nd shift supervisor working under a 1st shift Facilities Supervisor II.   

Duties: The Facilities Supervisor I is responsible for
• Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors;
• Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations;
• Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met;
• Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed;
• Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions;
• Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance;
• Responsible for the implementation of building Green Cleaning Practices;
• Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed;
• Reviews work contractor's work to ensure work is performed per Facilities Management Standards;
• Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed;
• Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced;
• Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders;
• Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties;
• Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors;
• Prepares monthly work order status report;
• Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System;
• Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed;
• Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed;
• Acts as liaison between Facilities Management and all Trial Court Departments;
• Responsible for the delivery of outstanding customer service to all court users;
• Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects;
• Reviews daily cleaning checklists and ensure work was completed as indicated;
• Addresses any discrepancies with staff arising from work order review and actual condition of the facility;
• Performs related duties as required.

Job Competencies: All applicants must be able, through the interview process, to demonstrate proficiency in the following competencies:
• Competency Key Skills: Ethics and Values Communicates and demonstrates the ethics and values of the Appeals Court and its Security Department.
• Mission: Understands, upholds, and communicates the Appeals Court and its Security Department missions.
• Applied Knowledge: Understands all court officer operations, knowledge of the Appeals Court and other court departments, and a security supervisor's role in the criminal justice system.
• Managing Conflict: Acts quickly and decisively to address an antagonistic situation, using interpersonal skills and training methods to diffuse a conflict. Personnel Management
• Demonstrates: an ability to effectively supervise and coordinate the work of others.
• Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
• Customer Service Conducts oneself in a courteous and professional manner towards both Appeals Court employees and the public.
• Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor I:
• Must have a high school diploma and at least 5 years of experience in building custodial
work and building maintenance, or the equivalent combination of education and experience;
• Ability to give oral and written instructions in a precise and understandable manner;
• Ability to coordinate the efforts of others in accomplishing assigned work objectives;
• Knowledge of methods followed in building custodial work;
• Knowledge of types and uses of materials, tools and equipment used in building
maintenance work;
• Physical stamina and endurance