Family Housing Community Coordinator - Utah State University

Overview:

The Community Coordinator (CC) is a full-time, live-out, professional staff member of Residence Life. The Community Coordinator (Residence Director I) is responsible for a comprehensive student development program within the family housing communities comprised of approximately 700 apartments housing approximately 1400 residents. The CC is responsible for supervision of an Assistant Coordinator, up to 14 Resident Assistant positions, an Office Manager, and office Receptionists as well as addressing conduct issues and policy enforcement. Responsibilities also include management of the laundry facilities, community spaces, and an area office. The Community Coordinator reports to the Associate Director of Residence Life.

Responsibilities:

• Hire, train, supervise, evaluate and develop one Assistant Coordinator, up to 14 Resident Assistant positions (RA's), one Office Manager, and several desk receptionists.
• Oversee general management of buildings and quality of community life.
• Assess resident needs; promote and facilitate opportunities for positive personal growth and community involvement.
• Inform residents of applicable University and Housing policies; collaborate with the Office of Student Conduct to utilize appropriate administrative procedures, and other campus resources in addressing student conduct.
• Advise and support RAs in all aspects of diversified programming efforts; support the resident leadership council.
• Advise and support RHA Family Housing Area Leadership Council.
• Counsel and refer residents as appropriate with personal, academic, or housing-related concerns.
• Maintain accurate records and files in area office; provide information and reports as requested.
• Oversee activity budget and expenditures.
• Monitor general maintenance of the buildings in conjunction with facilities and custodial teams; report building maintenance and security concerns.
• Share system-wide on-call responsibilities on a rotating basis with other Residence Life professional staff members.
• Collaborate with Student Affairs and other University departments, facilities and staff on special projects or committee work as assigned.

Qualifications:

Minimum Qualifications:

• A Bachelor's degree is required.
• At least three years (6 semesters) of recent (within the past 5 years) staff experience in a comprehensive Residence Life/ Housing operation, or equivalent, is required.
• Demonstrated competence in all facets of family community management and organization; staff supervision and training; student conduct and conflict resolution; programming and community development; and administrative leadership.
• Excellent verbal and written communications skills are essential.
• Understanding of issues and concerns characteristic of traditional and non-traditional students and their families.
• Demonstrated commitment to customer service, as well as marketing and retention strategies; must value a high degree of resident contact.

Preferred Qualifications:

• A Master's degree in Higher Education, College Student Personnel, Counseling or related field is strongly preferred.
• Experience working with family housing communities is strongly preferred.
• Familiarity with the unique needs of international students and their families.
• Strong professional commitment to fields of university housing and higher education.

Required Documents:

Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
2. Cover Letter to be typed/pasted at the end of your application 
3. Response to the following question: What are the key characteristics of an effective team and how will you develop them in your team if you are hired for this position?

**Document size may not exceed 10 MB.**

Advertised Salary:Minimum $32,500; Commensurate with experience plus excellent benefitsADA:

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights:

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

 

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation. 

 

*updated 04/2024

Notice of Non-discrimination:

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023