Field Project Coordinator - ETC

Do you know and love ETC's product lines? Do you want to help people incubate imagination and dreams? Want to collaborate with amazing coworkers and customers and have the opportunity to work on some of the most fascinating projects in the theatrical, live event, tech, architectural and commercial markets?

If the questions above are answered with a resounding yes, then we’ve got the perfect opportunity for you to join ETC as a Field Project Coordinator! This position has been described as the Swiss Army knife of ETC’s sales team, working on a wide variety of projects in different market segments, and always being available to meet and exceed our customer’s wants and needs. Our FPC's are an integral part of our sales group, providing support internally to Regional Managers, and working with reps, dealers, consultants, specifiers, and customers to provide education, system layouts, and support.

Top candidates will have experience working with ETC products and markets, demonstrate phenomenal customer service, and have the ability to work in our Burbank office and travel up to 50% within the territory (AK, WA, OR, CA, ID, NV, UT, AZ, MT, WY, CO, and Western Canada); a large part of the travel is within California.

Please see below for a complete listing of responsibilities and requirements.

This position has a starting annual salary between $59,500 and $104,075 based on experience. ETC offers a collaborative work environment with amazing coworkers/co-owners around the globe. We provide a generous time off policy of 4 weeks in your first year, healthcare benefits on day one, and retirement options via 401k with employer-match and an Employee Stock Ownership Plan - ETC is 100% employee owned!

If you have additional questions please contact Katie Barreau at 608.824.5329 or Katie.Barreau@etcconnect.com

Representative Responsibilities
• Assists Territory Sales Manager in sales support, working with ETC’s regional sales managers, dealers, reps and consultants.
• Visits dealers and reps
• Works with ETC quotations, Customer Services and R&D to define project requirements and design lighting systems for customers.
• Coordinates sales calls with factory reps and dealers
• Performs product demonstrations
• Conducts training seminars for dealers & reps
• Supports vertical and cross territorial sales efforts
• Assembles system layouts for theatrical and architectural lighting systems for the territory
• Layout lighting control systems with specifications and risers
• Coordinates loan & demo equipment for the territory
• Develops and maintains strong relationships with consultants, end users & dealers - act as ETC key contact with these customers
• Manages and provides budget information for projects as required
• Participates in trade shows, sales training seminars and other sales events as required
• Creates and leads training classes, including the training of customers on equipment
• Helps organize and curate sales activity data in CRM system
• Employee Travel
• This position is a field position requiring up to 50% travel
• This position requires occasional work in the evenings and weekends
• Special projects and requests are completed in a timely and positive fashion.
• May support Technical Services as assigned
• Other duties as assigned

Minimum Requirements
• Bachelor’s Degree in a related discipline, or 8 years comparable business experience in increasingly responsible positions
• All levels of previous job related experience will be considered
• Experience in theatrical, architectural or television lighting production preferred
• Familiarity with Windows and Microsoft Office applications
• Knowledge of AutoCAD or other drafting software
• Knowledge of AGI, BlueBeam or other photometric software beneficial
• Ability to communicate effectively with customers, lighting designers, sales representatives, dealers, electrical contractors, and distributors
• Knowledge or experience of lighting design and/or lighting production
• Knowledge of Architectural, Entertainment or Commercial lighting products
• Knowledge of full ETC product line and equivalent competitor products
• Self-motivated and able to handle multiple tasks simultaneously
• Able to provide timely, thorough and accurate customer service
• Excellent presentation, sales, and communications skills
• Excellent organizational and time management skills
• Strong interpersonal skills - able to deal with difficult personalities in high-stress situations