Field Service Engineer I - Baylor Scott & White Health
Waco, TX
About the Job
JOB SUMMARY
Fixes, maintains, tests, and calibrates basic diagnostic imaging equipment/systems to ensure its safe and proper operation. Maximizes patient safety by helping the proper use, application and operational performance of patient care equipment.
ESSENTIAL FUNCTIONS OF THE ROLE
+ Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.
+ Maintains, services, troubleshoots and calibrates a variety of basic diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the most prudent means of fix based on clinical need and cost.
+ Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.
+ Accountable for ordering fix parts, timely return of applicable fix parts, and timely submission of applicable order-related documentation.
+ Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
+ Communicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed of the status of fixes.
+ Communicates and works in conjunction with imaging equipment service providers to help with efficient equipment installs and fixes.
+ Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.
KEY SUCCESS FACTORS
+ Able to fix, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation.
+ Able to travel to other Baylor, Scott & White facilities on a regular basis to help with scheduled and unscheduled service activities.
+ Able to effectively communicate with and interact with customers, providers and team members.
+ Able to take part in on-call rotation.
+ Able to effectively self-manage time and assigned projects.
+ Must have the physical ability to raise and move material weighing up to 40 pounds.
+ Knowledge of computer systems and networking.
BENEFITS - Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based on position type and/or level_
QUALIFICATIONS
+ EDUCATION - Associate's Degree or 2 years of work experience above the minimum qualification
+ EXPERIENCE - 2 years of experience
+ CERTIFICATION/LICENSE/REGISTRATION -
+ Drivers License (TXDL): Must have a Texas drivers license or obtain within 90 days of hire.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Fixes, maintains, tests, and calibrates basic diagnostic imaging equipment/systems to ensure its safe and proper operation. Maximizes patient safety by helping the proper use, application and operational performance of patient care equipment.
ESSENTIAL FUNCTIONS OF THE ROLE
+ Performs scheduled preventive maintenance (PM) according to hospital policies, procedures and industry-recognized standards, using specialized test equipment, tools, and simulation devices.
+ Maintains, services, troubleshoots and calibrates a variety of basic diagnostic imaging systems by using manufacturer service manuals, schematic diagrams, and vendor expertise. Identifies the most prudent means of fix based on clinical need and cost.
+ Documents all service events, performance tests and corrective maintenance according to department policy, using computerized maintenance management software applications and other standard office software applications.
+ Accountable for ordering fix parts, timely return of applicable fix parts, and timely submission of applicable order-related documentation.
+ Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
+ Communicates effectively with customer(s) using various communication tools, to establish rapport with staff and to keep clinical staff and appropriate clinical management informed of the status of fixes.
+ Communicates and works in conjunction with imaging equipment service providers to help with efficient equipment installs and fixes.
+ Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.
KEY SUCCESS FACTORS
+ Able to fix, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation.
+ Able to travel to other Baylor, Scott & White facilities on a regular basis to help with scheduled and unscheduled service activities.
+ Able to effectively communicate with and interact with customers, providers and team members.
+ Able to take part in on-call rotation.
+ Able to effectively self-manage time and assigned projects.
+ Must have the physical ability to raise and move material weighing up to 40 pounds.
+ Knowledge of computer systems and networking.
BENEFITS - Our competitive benefits package includes the following
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based on position type and/or level_
QUALIFICATIONS
+ EDUCATION - Associate's Degree or 2 years of work experience above the minimum qualification
+ EXPERIENCE - 2 years of experience
+ CERTIFICATION/LICENSE/REGISTRATION -
+ Drivers License (TXDL): Must have a Texas drivers license or obtain within 90 days of hire.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Source : Baylor Scott & White Health
