Field Service Engineer - LanceSoft Inc
Nashua, NH 03063
About the Job
Job Title: Field Service Engineer
Job Duration: 24+ Months
Location: Nashua, NH
Est. Pay Range: $30.00 - $38.00/hr.
Job Description:
We have an exciting opportunity for a Calibration Technician of Electronic Test and Measurement Equipment. This is role for a key individual who will work full time at our facility in Nashua, NH and some customer sites in Nashua NH, performing calibration on a wide range of manufacturers equipment and client products.
Responsibilities:
Job Duration: 24+ Months
Location: Nashua, NH
Est. Pay Range: $30.00 - $38.00/hr.
Job Description:
We have an exciting opportunity for a Calibration Technician of Electronic Test and Measurement Equipment. This is role for a key individual who will work full time at our facility in Nashua, NH and some customer sites in Nashua NH, performing calibration on a wide range of manufacturers equipment and client products.
Responsibilities:
- Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
- Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
- Perform calibration and adjustment procedures on client and non-client products.
- Install software and firmware upgrades that may include re-image of the customer’s instrument.
- Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
- Understand, and utilize STE, TME, and PC based calibration software as required.
- Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
- Assist in maintaining the Calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
- Use excellent communication and organizational skills to effectively interface with customers and peers.
- Establish and maintain close communication with customers to ensure optimal performance of customers' and Company' test equipment assets.
- Ensure compatibility between customer expectation and support provided by Company.
- Work on service assignments with clearly defined objectives
- Must have calibration service experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz.
- Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
- Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
- Requires ability and desire to learn system/automated calibration software.
- Ability to calibrate instruments both manually and using automated test procedures.
- Must have calibration service experience of all types of client Test Equipment.
- Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
- Must have strong verbal and written communication skills to interface with customers and peers.
- Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
- Understand project timeline, goals and processes and take the lead to complete those requirements.
- Be able to interface and take the lead between the customer and client to solve complex project objectives.
- Excellent troubleshooting and technical skills.
- Candidates must be in local area (Nashua, NH) or willing to relocate themselves
- Must have ability to lift 50 lbs.
- Able and willing to work overtime as needed.
- 5 experience required
- This position is fully on-site. Remote/Hybrid are not an option for this role.
Source : LanceSoft Inc