Field Service Engineer - VisionsHR
Stony Point, NY 10980
About the Job
Now Hiring: Field Service Engineer
Attention all entertainment lighting pros (field service engineers, electronics engineering technicians, engineering technicians, and engineering technologists)! Are you looking for a great work environment? Our client, Lighting Services Inc, is currently seeking a Field Service Engineer with technical knowledge and experience in architectural and entertainment lighting and a willingness to travel to join its team. This is an onsite position with significant travel required. It has an anticipated annual salary range of $50,000 - $70,000.
Key Onsite Responsibilities:
• Work closely with Inside Sales and Technical Services on all CONTROLTrack and Wireless Control projects to ensure the customer’s control design matches and can support their design intent
• Act as a Project Coordinator on large projects ensuring proper document control processes are followed
• Respond to technical questions over the phone, email, and video calls in an accurate and timely manner
• Complete and update field service order paperwork and database in a timely manner
• Test new products, communicate results, and provide feedback for development teams
• Participate in trade shows, sales training seminars and other informational events
• Prepare and conduct training sessions with accountability to training outcomes
Key Offsite Responsibilities:
• Commission/repair lighting systems and equipment at customer sites
• Train clients on the operation of installed equipment
• Deliver turn-on reports, corrected drawings, expense reports, and other paperwork, as deemed necessary
• Identify site issues, accurately provide remedial information or equipment to address the issue, and create/implement follow-up steps, as necessary
• Maintain and safeguard inventory of loaner equipment
• Generate RMA’s and issue loaner equipment, when necessary
• Coordinate repair activities, ensuring repair technician understands issues with RMA equipment
Required Skills/Abilities:
• Ability to travel up to 50% of time, including overnight travel
• Ability to work on a construction site and use hand tools, power tools, and electronic measuring devices
• Ability to work nights and weekends, as needed
• Ability to work effectively and efficiently with little to no supervision
• Working knowledge of AutoCad, SolidWorks and AGI, or other photometric software
• In-depth knowledge of electronics and/or electrical theories or practices
• Personal computer skills with emphasis on Windows and Microsoft Office
• Excellent technical and problem-solving ability
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Excellent organizational skills.
Education and Experience:
• Bachelor degree in technical field or equivalent knowledge and experience
• Significant experience with mains voltage and 3 phase electricity
• Strong background in architectural and/or theatrical lighting systems (including basic understanding of lighting system layouts and wiring, etc.)
Benefits:
• Salary: competitive, commensurate with position, skill level and experience
• Company 401K Safe Harbor Plan: 3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not
• Medical / Insurance Contribution: 80% employer contribution, depending on plan
• Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000. Additional voluntary life insurance amounts are available.
• Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield.
• 10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown)
• 10 paid Holidays annually
• 7 paid Sick Days
Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States.
If you are a dedicated lighting professional who is ready to make a career move that you won’t regret, apply today!
Attention all entertainment lighting pros (field service engineers, electronics engineering technicians, engineering technicians, and engineering technologists)! Are you looking for a great work environment? Our client, Lighting Services Inc, is currently seeking a Field Service Engineer with technical knowledge and experience in architectural and entertainment lighting and a willingness to travel to join its team. This is an onsite position with significant travel required. It has an anticipated annual salary range of $50,000 - $70,000.
Key Onsite Responsibilities:
• Work closely with Inside Sales and Technical Services on all CONTROLTrack and Wireless Control projects to ensure the customer’s control design matches and can support their design intent
• Act as a Project Coordinator on large projects ensuring proper document control processes are followed
• Respond to technical questions over the phone, email, and video calls in an accurate and timely manner
• Complete and update field service order paperwork and database in a timely manner
• Test new products, communicate results, and provide feedback for development teams
• Participate in trade shows, sales training seminars and other informational events
• Prepare and conduct training sessions with accountability to training outcomes
Key Offsite Responsibilities:
• Commission/repair lighting systems and equipment at customer sites
• Train clients on the operation of installed equipment
• Deliver turn-on reports, corrected drawings, expense reports, and other paperwork, as deemed necessary
• Identify site issues, accurately provide remedial information or equipment to address the issue, and create/implement follow-up steps, as necessary
• Maintain and safeguard inventory of loaner equipment
• Generate RMA’s and issue loaner equipment, when necessary
• Coordinate repair activities, ensuring repair technician understands issues with RMA equipment
Required Skills/Abilities:
• Ability to travel up to 50% of time, including overnight travel
• Ability to work on a construction site and use hand tools, power tools, and electronic measuring devices
• Ability to work nights and weekends, as needed
• Ability to work effectively and efficiently with little to no supervision
• Working knowledge of AutoCad, SolidWorks and AGI, or other photometric software
• In-depth knowledge of electronics and/or electrical theories or practices
• Personal computer skills with emphasis on Windows and Microsoft Office
• Excellent technical and problem-solving ability
• Excellent verbal and written communications skills.
• Excellent interpersonal skills.
• Excellent organizational skills.
Education and Experience:
• Bachelor degree in technical field or equivalent knowledge and experience
• Significant experience with mains voltage and 3 phase electricity
• Strong background in architectural and/or theatrical lighting systems (including basic understanding of lighting system layouts and wiring, etc.)
Benefits:
• Salary: competitive, commensurate with position, skill level and experience
• Company 401K Safe Harbor Plan: 3% (based on annual salary) safe harbor employer contribution into an account regardless of whether the employee contributes or not
• Medical / Insurance Contribution: 80% employer contribution, depending on plan
• Life insurance: employer-paid coverage of your annual salary up to a maximum of $50,000. Additional voluntary life insurance amounts are available.
• Other voluntary insurances available: Dental Insurance, Eye Care, FSA, Dependent Care Reimbursement, Short-Term Disability, Long-Term Disability, Accident, Critical Care, Legal Shield and IDShield.
• 10 PTO (Vacation and Personal) Days (3 are needed for our December shutdown)
• 10 paid Holidays annually
• 7 paid Sick Days
Lighting Services Inc is a proud Equal Opportunity employer. Applicants must be currently authorized to work in the United States.
If you are a dedicated lighting professional who is ready to make a career move that you won’t regret, apply today!
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Source : VisionsHR
