Field Service Mechanic/Technician - Forklifts & Heavy Machinery - WMH
Knoxville, TN 37932
About the Job
Description
Join Our Team as a Field Service Technician!
Why Choose Us?
At WMH, we pride ourselves on delivering exceptional material handling solutions to our clients. With a strong commitment to innovation, quality, and customer service, we are a leading force in the industry. We are looking for talented individuals to join our dynamic team and help us maintain our reputation for excellence.
If you're ready to take your career to the next level and work with cutting-edge technology, WMH is the place for you!
Your Mission:
Do you have a knack for fixing things and love working with your hands? Are you a skilled mechanic with a passion for problem-solving and exceptional customer service?
Do you have a knack for fixing things and love working with your hands? Are you a skilled mechanic with a passion for problem-solving and exceptional customer service?
️WMH is looking for a Field Service Mechanic/Technician to join our elite team! You’ll be the go-to expert for maintaining, diagnosing, and repairing a variety of material handling equipment right at our clients' locations. Your expertise will ensure our clients' operations run smoothly, making you an essential part of our success story. Every day is a new adventure as you travel to different locations, tackle various challenges, and make a tangible impact. Your skills will keep businesses moving and operations thriving.
Key Responsibilities
Perform Maintenance and Repairs: Conduct regular maintenance and repairs on material handling equipment, including forklifts, pallet jacks, and other machinery.
️ Diagnose Issues: Identify, troubleshoot, and fix mechanical, electrical, and hydraulic issues to ensure quick and effective resolutions.
Customer Service: Provide excellent customer service by communicating effectively with clients about the status and needs of their equipment.
Documentation: Maintain accurate records of work performed, including parts used and labor hours, in compliance with company standards.
⚠️ Safety Compliance: Adhere to all safety regulations and standards to ensure a safe working environment for yourself and clients.
Continuous Improvement: Stay updated on the latest industry trends, technologies, and best practices to continuously improve your skills and knowledge.
️ Diagnose Issues: Identify, troubleshoot, and fix mechanical, electrical, and hydraulic issues to ensure quick and effective resolutions.
Customer Service: Provide excellent customer service by communicating effectively with clients about the status and needs of their equipment.
Documentation: Maintain accurate records of work performed, including parts used and labor hours, in compliance with company standards.
⚠️ Safety Compliance: Adhere to all safety regulations and standards to ensure a safe working environment for yourself and clients.
Continuous Improvement: Stay updated on the latest industry trends, technologies, and best practices to continuously improve your skills and knowledge.
The Field:
- Diverse job sites.
- Weather-ready – wet, humid, hot, or cold.
- Embrace dust and noise.
Skills, Knowledge and Expertise
- Experience: At least 3 years as a mechanic/technician in material handling, automotive, or heavy equipment industries.
- Education: High school diploma or equivalent; technical or vocational training is a plus.
- Skills: Strong mechanical, electrical, and hydraulic troubleshooting skills with proficiency in diagnostic tools & equipment.
- Customer Focus: Excellent communication and interpersonal skills with a passion for customer service.
- Physical Requirements: Ability to lift heavy objects, stand for extended periods, and work in various environmental conditions.
- Licenses/Certifications: Valid driver's license required; certifications in forklift maintenance and repair are preferred.
Perks of Being a WMH Team Member
Top-notch health insurance.
Dive deep into comprehensive in-house exclusive technical training
Dive deep into comprehensive in-house exclusive technical training
Enjoy Paid Holidays, generous PTO to recharge and spend time with loved ones.
Competitive pay with performance-based incentives.
Competitive pay with performance-based incentives.
️ Gear up with a Tool Allowance (paid quarterly)
Outfit yourself with provided uniforms (laundered weekly)
PPE and Safety Shoes allowance.
PPE and Safety Shoes allowance.
Stay connected with a Cell Phone Allowance
Cruise in style with a company van and fuel card.
Cruise in style with a company van and fuel card.
Secure your future with our retirement plan and Profit Sharing
Sign-on bonus opportunities await!
Sign-on bonus opportunities await!
Keep your work-life balance intact with flexible hours.
Ready to Launch Your Career? Join Us Today!
✨Be a Part of Something Big!
At WMH, we believe in rewarding hard work and celebrating success. If you’re ready to join a company that values your expertise and offers you the opportunity to grow, we want to hear from you! Take the next step in your career and become part of a team that’s driving innovation and excellence in the material handling industry.
This Is Urgent!
We're growing fast and we need someone amazing like you NOW! Don’t miss this chance to be part of something big, something exciting, something that'll make you leap out of bed each morning!
Diversity matters. Merit matters more. Start your exciting journey – apply now!
Source : WMH
