Field Service Rental Technician - Carolina CAT

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The primary function of this position is to troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment. This position will primarily work at customer job sites, but will perform duties in the shop. 

Essential Functions

• Conduct inspections, preventative maintenance, change oil, replace filters, belts, coolants, hoses, and may drain/clean/refill fuel systems.
• Fully inspect and check every machine coming on and coming off of rent in accordance with rental store procedures, documenting and filing all necessary paperwork.
• Uses tools to disassemble/re assemble parts or equipment; cleans parts with rags, cleaners, power washer; uses test equipment to make diagnostic checks; and controls powered equipment or tools to make repairs.
• Climbs up onto, under, & into vehicles to gain access to all parts of vehicle.
• Uses overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
• Work closely with the Rental Coordinators to provide fast, efficient service to our customers
• Remove and install any attachments and check for operation that the customer requests.
• Uses power washers & spray paint equipment to clean & paint vehicle.
• Use instruments and computers to reprogram equipment controllers. The employee uses miscellaneous resources and computers to reference parts, get information about parts & enter data into record systems.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. 

Education and/or Experience

• High school diploma/certificate or equivalent.
• Minimum of five years of experience in a similar position.
• Must have experience working on construction rental equipment (Caterpillar experience strongly preferred).
• Must provide tools necessary to perform job functions.
• Must have a valid driver’s license.
• Ability to read, write, speak and understand the local language, reads and comprehends technical data/service manuals and writes legibly. 
• Ability to lift a minimum of 70 pounds.
• Ability to stand for extended periods of time, perform repetitive bending tasks and achieve required torque specifications per manufacturer's repair procedures. 

Computer Skills

Must have keyboarding skills. 

Certificates, Licenses, Registrations

A valid driver’s license 

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. 

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, bend, kneel, crouch, or crawl and taste or smell. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  Employee must operate equipment in a safe manner. 

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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