Field Service Technician (FST) PS - Pennsylvania Transformer Technology Inc

POSITION TITLE: Field Service Technician (FST)

EFFECTIVE DATE: August 2024,

REPORTS TO: Field Service Manager

DEPARTMENT: Field Service

LOCATION: Remote

STATUS: Non-Exempt

Position Description Summary

The Field Service Technician specializing in power transformers. The successful candidate will work in a crew setting installation, maintenance, troubleshooting, and repair of power transformers at various customer sites. This role requires extensive travel and a commitment to delivering exceptional technical support and customer service.

Essential Functions

• Installation and Commissioning: Install and commission power transformers, ensuring they meet operational specifications and safety standards.

• Maintenance and Testing: Perform routine maintenance, testing, and inspections of power transformers to ensure optimal performance and reliability.

• Troubleshooting and Repairs: Diagnose or support the diagnoses and repair faults in power transformers, including electrical, mechanical, and control system issues.

• Compliance: Ensure all work complies with company policies, safety standards, and regulatory requirements.

• Collaboration: Work closely with the assigned crew and other departments to resolve complex issues and improve service processes.

• Travel: Travel extensively to customer sites across the country, sometimes on short notice, to provide on-site support.

Knowledge, Skills & Abilities

• Strong technical and mechanical aptitude.
• Excellent problem-solving and troubleshooting skills.
• Proficiency with diagnostic tools and equipment specific to power transformers.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• A willingness to travel extensively and work flexible hours.
• Knowledge of industry standards and safety regulations related to power transformers

Education And Experience

• High school diploma or equivalent; technical certification or associate degree in electrical engineering, mechanical engineering, or a related field is preferred.
• 3-5 years of experience in field service or similar role, with a focus on power transformers.

Physical Job Demands

• Ability to lift, carry, and move up to 60 lbs.
• Must be able to work in extreme hot and cold conditions, stand for extended periods, and be exposed to loud noise levels.
• Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.
• Must have the ability to hear telephone conversations and speak clearly.
• May require high levels of concentration in a busy, dynamic environment.

Working Conditions

Monday through Friday and on-call will be required.

DISCLAIMER CLAUSE

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with the position

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