Field Services Technician-Covington at TEKsystems

Description:

The TEKsystems Government Services team is looking for someone to fill a desktop support position in Northern KY. Will be based in the Ft. Mitchell area. This position will provide desktop support to the remote and onsite staff for all state agencies in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties which include working on desktops, laptops, tablets, software, copiers, printers and phones, the candidate may be required to assist with routers and network switches as needed.

Skills/experience needed:

 Excellent customer service and communication skills

 Computer equipment configuration, setup, and installation

 Experience in ticketing software (preferably ServiceNow)

 Ability to work under pressure

 Hardware and software experience

Top Skills Details:

Desktop, Help Desk, Customer Service, Troubleshooting, Active Directory, Office 365, Application Support, Windows 10, Hardware, Win 11

Additional Skills & Qualifications:

Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed. Interpersonal and teamworking skills are extremely important. If they don't get the impression that the Tech will be customer focused, they will note hire.

Experience Level:

Intermediate Level

o  

Eligibility requirements apply to some

benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan,

or program terms.  If eligible, the benefits available for this temporary role

may include the following:  

§  Medical,

dental & vision  

§  Critical

Illness, Accident, and Hospital  

§  401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available  

§  Life Insurance

(Voluntary Life & AD&D for the employee and dependents)  

§  Short and

long-term disability  

§  Health

Spending Account (HSA)  

§  Transportation

benefits  

§  Employee

Assistance Program  

§  Time Off/Leave

(PTO, Vacation or Sick Leave)  

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.